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Thread: NBR Folding@home Team

  1. #1871
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    Default Re: NBR Folding@home Team

    Does the cancellation form say anything about a processing time or is it instant?

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  2. #1872
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    Default Re: NBR Folding@home Team

    It doesn't say. I believe a person needs to look at it and cancel your account, it's more of a list with 3 required things that you need to send back to them in an email than a form.

    I'll let you know how it goes.
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  3. #1873
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    Default Re: NBR Folding@home Team

    Sounds good, I didn't really care for having to call HP.

    Keep us posted.
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  4. #1874
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    Default Re: NBR Folding@home Team

    if its a form i would assume its a 2-14 day process. they can usually vary in tat range with a big corp. Government? make it 30-90 days lol.
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  5. #1875
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    Default Re: NBR Folding@home Team

    I am going to start shutting down tomorrow. I only have one account though :P lol
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  6. #1876
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    Default Re: NBR Folding@home Team

    Also, as it may come as a relief to DR, knight, and hizzaah, I got the same support person for all three of my accounts. He seemed cool about me having 3 accounts and needing to cancel all 3 lol. Hopefully the rest of the support people are the same way.

    Update: About half a day later and still not cancelled (not that you would ever expect them to move that fast)
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  7. #1877
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    Default

    Quote Originally Posted by NotEnoughMinerals View Post
    Also, as it may come as a relief to DR, knight, and hizzaah, I got the same support person for all three of my accounts. He seemed cool about me having 3 accounts and needing to cancel all 3 lol. Hopefully the rest of the support people are the same way.

    Update: About half a day later and still not cancelled (not that you would ever expect them to move that fast)
    Even if they're not cool with it, it's not like they can do anything about it now.

    And luckily for me, I have a debit card on my account so on May 9th, if I don't think my account will be closed in time, I can just transfer all my money out of that account and then even if they try to charge me, it won't work.

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  8. #1878
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    Default Re: NBR Folding@home Team

    Oh, ok good. I'll start terminating on Sunday. Monday I will call. Hopefully I won't need to. But good to know they are cool with multiple accounts. We'll see how they are about 9 accounts.
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  9. #1879
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    Default Re: NBR Folding@home Team

    Quote Originally Posted by NotEnoughMinerals View Post
    EDIT 3: good news everyone! You can cancel by email. Just chat/contact support and request the account cancellation form and they will send it out to you.
    Thanks NEM, I did exactly what you told! I could terminate both my account within a single chat session!

    Also sorry for my lack of folding, both my cpu and GPU were getting too hot under load. I am looking into a water cooling solution for my rig, but I don't want to spend to much, so for now only one of my computer is folding.
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  10. #1880
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    Default Re: NBR Folding@home Team

    According to the rep, the cancellation should be processed "within the next few business days" so I'll keep updating.
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