Quantcast Bluetooth mouse disconnects randomly

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  1. #1
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    Default Bluetooth mouse disconnects randomly

    i wonder if some one can help me with my problem ,
    a week ago my blueooth mouse (sony vaio mouse ) started disconnecting randomly and just won't connect again untill i press the reconnect button on the mouse , i did remove the mouse drivers and reinstalled them and i did replace the batteries , did some1 face this problem b4??
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  2. #2
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    Default Re: Bluetooth mouse disconnects randomly

    I can't imagine why you'd need drivers for a bluetooth mouse... are you talking about the bluetooth stack that you reinstalled?

    I would go into Windows, remove the pairing of the mouse, and re-pair it. Might also check if you can adjust any settings on your bluetooth radio in the device manager... might disable turning the device off to save power or something.
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  3. #3
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    Default Re: Bluetooth mouse disconnects randomly

    Is the mouse ever more than a few feet away from the laptop? Do you have other electronic devices neat the computer?

  4. #4
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    Default Re: Bluetooth mouse disconnects randomly

    the mouse is near the laptop and works perfectly on Linux and on the mac
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  5. #5
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    Default Re: Bluetooth mouse disconnects randomly

    Mine falls asleep when it disconnects. Make sure Windows isn't powering down the bluetooth adapter...
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  6. #6
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    Default Re: Bluetooth mouse disconnects randomly

    it disconnects while i am using it guys , not when it sleeps like after 5 min of no usage , it just disconnects while i am doing something ( in the middle of something using mouse ) , i am about to do a fresh install from this problem , i hate using the built in mouse in the laptops
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  7. #7
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    Default Re: Bluetooth mouse disconnects randomly

    I have the same problem with my HP's built in bluetooth and MS Bluetooth Mouse 5000.

    The mouse randomly disconnects and after 10-30 seconds it will reconnect on its own or not until you power cycle it. Tried everything, installed latest bluetooth drivers, etc. Another issue I had was the mouse wouldn't respond when a fast download was happening. Finally gave up on it and switched to a logitech anywhere mx, problem solved.

  8. #8
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    Default Re: Bluetooth mouse disconnects randomly

    Quote Originally Posted by beige View Post
    i wonder if some one can help me with my problem ,
    a week ago my blueooth mouse (sony vaio mouse ) started disconnecting randomly and just won't connect again untill i press the reconnect button on the mouse , i did remove the mouse drivers and reinstalled them and i did replace the batteries , did some1 face this problem b4??
    This is the answer:
    It turns out that there a little box that I unchecked that fixed it. The laptop kept disconnecting the mouse to 'save power'. If you go to Control Panel -> Bluetooth Devices ->Hardware tab -> double click Dell Wireless 360 Bluetooth Module -> Power Management tab -> then uncheck the box that says "Allow the computer to turn off the device to save power.

    However, can anyone tell me how to do this in Windows 7?

  9. #9
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    Default Re: Bluetooth mouse disconnects randomly

    right click "computer" -> "properties" -> "Device manager" -> "Bluetooth" -> "Dell wireless ..." --> "Power management" tab
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  10. #10
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    Default Re: Bluetooth mouse disconnects randomly

    Quote Originally Posted by GoGirl View Post
    This is the answer:
    It turns out that there a little box that I unchecked that fixed it. The laptop kept disconnecting the mouse to 'save power'. If you go to Control Panel -> Bluetooth Devices ->Hardware tab -> double click Dell Wireless 360 Bluetooth Module -> Power Management tab -> then uncheck the box that says "Allow the computer to turn off the device to save power.

    However, can anyone tell me how to do this in Windows 7?
    Similar way that should work for any version of Windows: Open the control panel, then the device manager, then the properties of the Bluetooth adapter. The setting will be in there.
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