how do i run the recovery disk?

[bob9a]

Hello

I thought it would be simple to just run the recovery disk, but I guess not.

First, if I put it in the drive, I get Windows Explorer that opens it and I see the files but which file should I run?

Then I thought, why not reboot... this is probably a bootable DVD... it is ... but it creates a RAM disk and then reboots into Windows and then nothing happens.

So what am I doing wrong? The DVD came with the laptop so it should work right?

[cj2600]

It shouldn't be very difficult. Make sure that you put a correct DVD into the drive. After that you reboot the laptop and press F12 on startup to get to the boot menu or press C to boot directly from the optical drive. After that you should follow the instructions on the screen.

[bob9a]

But there are no instructions on the screen.

It creates a "RAM disk" and then reboots into the Windows I have installed on my C drive.

I never see any instructions. What am I supposed to do to see them?

Thanks.

[Jenson]

Just put in the recovery dvd or cd and reboot it and just hold C key until it gives you a message, something like it's going to boot from the CD or "Press a key to boot from CD" or something similar to that, sorry but it's been a year or better since I've done it.

Matt

[bob9a]

Well, I guess I got a defective DVD Recovery Disk.

It boots once, then reboots the laptop which then boots Windows and nothing happens.

Sucks. Hopefully I will never need the disk.

[xAMDvsIntelx]

That's odd - can you manually boot the CD through My Computer?

[bob9a]

If I put the DVD in the drive while Windows is loaded, Windows Explorer opens the DVD and I can see the files that are on it. But I don't know which file I must run to start the DVD.

I wish there were instructions on this in the manual... but it just says "follow the instructions on screen"... not very helpful...

[xAMDvsIntelx]

Try exiting everything, go into my computer, right click the recovery disc (CD/DVD Drive) and then click Autoplay. See if that helps any.

[bob9a]

Thanks for trying to help. I tried what you suggest and it doesn't do anything.

I right-click on the drive, click "Autoplay" and nothing happens. It's as if I didn't press anything.

I guess they sent me a bad DVD. Don't know what to do with that.

[bob9a]

Hello

With my laptop, I got a Product Recovery DVD-ROM. I was under the impression that I could reinstall the original "Toshiba version" of Windows XP with it. When I put it in the DVD-ROM drive and reboot the laptop, I see that it is creating a RAM disk and then, it boots Windows. So the DVD is useless.

Now I see on my desktop an icon that says "Recovery Disc Creator". I thought that that icon would permit me to create a new Product Recovery DVD-ROM myself and maybe that new copy would work.

When I was finally able to run that icon, I was able to create a "Express Media Player (Recovery CD)". But I was not able to create a new Product Recovery DVD-ROM that contains the "Toshiba version" of Windows XP.

Is that normal? Is there a way that I can create my own copy of the Product Recovery DVD-ROM because mine is not working.

Thanks