Your CF-29 MK 5 May Still Be Under Warranty

Discussion in 'Panasonic' started by SiliconTi, Jun 13, 2010.

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  1. sunrk

    sunrk Notebook Evangelist

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    Why does original ownership count in regard to the warranty? Does the warranty become null and void when a system changes owner?

    Who/where would do this sort of thing here in Australia (if anyone knows)? Heartland don't support users outside north america as far as I'm aware.

    Craig.
     
  2. SiliconTi

    SiliconTi Notebook Consultant

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    Their warranty stipulates Original Owner only.

    I have not received a box - so I'll have to assume he (Richard) was jerking me around. I was never asked if I was the original owner.
     
  3. Toughbook

    Toughbook Drop and Give Me 20!

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    When they say you are getting the box the next day... You get the box the next day. When I sent my CF-30 in for work... They were here the very next morning at 9:30 am.

    Warranty is for original owners only per Panasonic.

    For other countries I would call the toll-free number in your country and ask.
     
  4. peewee3ie

    peewee3ie Notebook Consultant

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    SiliconTi,

    Did he ask for your address if he didn't then he must have sent it to the original owner of it.
     
  5. Pinecone

    Pinecone Notebook Consultant

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    Sterling IT do the servicing on Toughbooks for Panasonic Australia,

    For Toughbook Service - Panasonic Australia
     
  6. Pinecone

    Pinecone Notebook Consultant

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    I'm pretty sure that's a US-specific thing - Toughbooks in Europe I'm pretty sure will service units as long as they are in warranty, doesn't have to be the original owner.

    Other regions (Australia, Canada etc etc) might fall either way.
     
  7. SiliconTi

    SiliconTi Notebook Consultant

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    He did ask for an address.
     
  8. ohlip

    ohlip Toughbook Modder

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    So, your only problem with your unit is that the touchscreen stop working. Am I correct?

    ohlip
     
  9. SiliconTi

    SiliconTi Notebook Consultant

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    Yes, though it came back, but loses calibration.
     
  10. ohlip

    ohlip Toughbook Modder

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    For the fast I've got a unit with non working touchscreen. I think I solved the missing link. Then followed again by another two recently on which all of them fixed but not just by cleaning the clearance outside. Are you willing to dismantle your LCD for the purpose of ixing it up?:rolleyes:

    ohlip
     
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