XPS13 2015 QHD Color Uniformity

Discussion in 'Dell XPS and Studio XPS' started by s11xps13, Mar 10, 2015.

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  1. s11xps13

    s11xps13 Newbie

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    I exchanged my first two devices at the Microsoft store due to light bleed and poor color uniformity. I managed to get a device with minimal light bleed, but the color uniformity still seems poor. Light colored screens (particularly white and gray) look splotchy, especially in certain problem areas. It's pretty obvious viewing a white website like Google, or even this one.... Viewing colorful pictures looks normal for the most part, as does viewing websites with darker backgrounds.

    Anybody else noticing this issue with their QHD screens? Based on the 4 XPS 13 QHDs that I've seen in person, it seems to vary a bit. Unfortunately I'd rather have to deal with light bleed than these ugly whites and grays.

    http://i.imgur.com/u7TndOi.jpg

    http://i.imgur.com/o47aakX.jpg

    I should note that although this picture accurately shows where the discoloration is occurring, it doesn't look nearly as bad in person. The yellowing is just an artifact of the photo; the darker areas are accurate, yet more extreme in the photo.
     
    Last edited: Mar 11, 2015
  2. kristof1234

    kristof1234 Notebook Geek

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  3. s11xps13

    s11xps13 Newbie

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    Interesting. Any more information on this? I haven't found it mentioned much, other than in the thread you linked.

    I'd love to find out this is a software issue, but I had only really considered the possibility of hardware.
     
  4. GamerJoe

    GamerJoe Notebook Consultant

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    Check out the forum I started called white screen issue.

    Sent from my Nexus 5 using Tapatalk
     
  5. kristof1234

    kristof1234 Notebook Geek

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    p.s.

    1) turn off computer
    2) press D (keep it pressed in)
    3) turn on your computer (power button)
    4) it starts display test... where you can see all basic colors

    if the issue pertains, u can exclude windows, and then it's probably either:
    1) bad hardware; something specific to SHARP panels
    2) auto-brightness messing up color uniformity (probably BIOS fix possible)
     
  6. GamerJoe

    GamerJoe Notebook Consultant

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    I exchanged my laptop, now I have your colour uniformity problem as well. Corners have a hint of red. I will keep this laptop and I will replace the screen under Dell's warranty in the future. For now I'm going to use to for college. Note that I have already exchanged 3 times, each with different problems.
     
  7. taylrjones

    taylrjones Notebook Consultant

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    now that I've seen this I can't stop noticing it on white backgrounds. It's a lot more prevalent on lower brightness levels for me. Is that how it is for you guys?
     
  8. s11xps13

    s11xps13 Newbie

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    Pretty much. Sorry to have pointed it out...

    GamerJoe and kristof1234, where did you purchase your XPS?
     
  9. GamerJoe

    GamerJoe Notebook Consultant

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    Microsoft store. But I think I'm gonna get a Macbook Pro. It's making me crazy. :(

    Sent from my Nexus 5 using Tapatalk
     
  10. kristof1234

    kristof1234 Notebook Geek

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    ^ heh, I was also looking around for new Macbook 12 inch. The Dell XPS 13 has probably "much more inside," it just pisses me off that I need to spend so much time to get everything working...

    For the record, a lot of problems are also "socially constructed." Normal people will probably not pay attention to them, but when one sees other people pointing ou t the issue, and you see them also, the neurotic in myself, starts obsessing about it... especially since it costed so much money, it HAS to be perfect... unfortunately, nothing in reality is really perfect ;)

    ===
    I bought my XPS in Europe (business division of Dell)
     
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