XPS Studio 16 video skipping issue

Discussion in 'Dell XPS and Studio XPS' started by killoggs, May 24, 2009.

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  1. killoggs

    killoggs Newbie

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    Just got an XPS 16 preloaded with Vista Home Premium SP1 from the Dell Outlet and generally I'm pleased. However, I noticed that when playing video files like wmv or mov, the video skips a few frames ever 4 or 5 seconds even though the audio doesn't seem to skip. Watching the space shuttle launch, it looks like the shuttle lurches forward by 50 feet every 4 or 5 seconds.

    Any ideas? This happens with both Windows Media Player and Quicktime. Is it a video encoder issue? Video card? Something wrong with the mobo? How can I troubleshoot this?
     
  2. Jeroentje91

    Jeroentje91 Notebook Guru

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    Try first to do a clean Windows install. I have no problems with mine, the Dell preloaded stuff sometimes causes some problems. although you might lose some preloaded stuff
     
  3. killoggs

    killoggs Newbie

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    Thanks - looks like reinstalling Vista did the trick, video looks good. The Dell driver utility could be better.
     
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