XPS 15 9570 Owners Thread

OK. I guess I should experiment a bit with different values and benchmark them all...

 

Or just watch what your max turbo speeds are when you have it under full load (the built in TS Bench works well for that).

 

Where can I find a picture or schematic of the i9 motherboard? Our 9570 has melted it's screen & I would like to see if the damage matches the location of the heat pipes or other high temperature component (I think it probably will).

 

Never mind. I did another search & I've found one.

 

How surprising Kappa

 

?

 

I'm curious - how did it melt? What exactly happened?
Was the laptop "sleeping" in the backpack? Or being used at full power with a closed lid, with external monitor and keyboard?

 

Opinion: What on earth is going on with Dell's XPS lineup? Notebookcheck.com

Veteran editor Douglas Black returns with his opinion on the current state of Dell's XPS lineup: Complacency in fixing the XPS 15's issues and the sudden change of a soldered-on SSD for the XPS 13 2-in-1 are cause for his concern.

"I feel like the XPS division is taking notes from Apple on how to take customers for granted and miscarry a product line."

 

It's my son's laptop - he uses it for his Computer Science degree coursework. He noticed it was getting very hot, so he turned it off, waited 5-10 minutes, put it in his backpack & went home. Next time he turned it on, the screen was damaged & unusable.

That didn't work . Try again.
Photo of screen:
https://1drv.ms/u/s!AuB-3LbkrLQsi33wUNbSSVWJOwLN
Close-up of damage:
https://1drv.ms/u/s!AuB-3LbkrLQsi3llN6emgXhYy5Y0
Laptop photo superimposed on motherboard:
https://1drv.ms/u/s!AuB-3LbkrLQslmue892EyJzQdBye

 

That's normal if you put the XPS to sleep and then put it into a backpack. It is a defect for several XPS generations and is well documented here. Albeit, damage is typically isolated to motherboard and battery.

If the computer were shut down, that overheating would not be normal.