XPS 15 9560 owners thread.

Discussion in 'Dell XPS and Studio XPS' started by GoNz0, Jan 20, 2017.

  1. pressing

    pressing Notebook Deity

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    Awesome recovery for GBP250.

    There is a shop in Germany that fixes the XPS; they might have good use for the spares on your board. Maybe you ping them. Their name and contact info were very recently posted in the XPS forum here.
     
  2. trvelbug

    trvelbug Notebook Prophet

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    My usb-c has stopped working. whenever I hook up a drive or even a usb-c card reader, windows makes that disk mounting sound then seconds later makes that disk dismounting sound. Im quite certain its not a hardware issue because my motherboard was just changed and this issue was present in my old motherboard and in my new one. I also did a fresh install of Windows 10 2h20 and the issue still persists. All my other usb ports and hdmi, card reader are working normally, its just my usb-c/thunderbolt port. I tried unintalling and reinstalling the thunderbolt driver(from Dell) too, and still no go. Ive disabled thunderbolt authentication in bios (although Im just using usb c devices, and that shouldnt really matter).

    Kinda stumped on what else totry, any help would be appreciated.
     
  3. pressing

    pressing Notebook Deity

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    Try some older drivers.
     
  4. trvelbug

    trvelbug Notebook Prophet

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    any suggestion what drivers I should try? serial i/o?
     
  5. pressing

    pressing Notebook Deity

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    Maybe start with Intel Thunderbolt drivers at the Dell site (use your service tag number to help narrow down the number of drivers available).

    There may be both a Controller Driver & a Firmware Update.
     
  6. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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  7. trvelbug

    trvelbug Notebook Prophet

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    Thanks guys. I reinstalled/repaired most of the pertinent drivers. My usb-c card reader is now working flawlessy. Im leaning towards my mini usb-usb c and sata 3 to usb-c cables are the one causing issues. That caught me off guard as I didnt expect both cables to fail at the same time, but looking back, there were indeed signs that they were both failing. Ill try to find replacement cables this week.
     
  8. pressing

    pressing Notebook Deity

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    High performance cables are difficult to make and are delicate. So failure out of the box or after some time becomes increasingly prevalent.
     
  9. trvelbug

    trvelbug Notebook Prophet

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    indeed, plus my cables are the generic variant and around 5 years old, so in a way kinda to be a expected.
     
  10. Jay Janarthanan

    Jay Janarthanan Notebook Enthusiast

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