XPS 15" 9550 - Did clean Win 10 install, random bsod and odd performance

Discussion in 'Dell XPS and Studio XPS' started by palemoonrises, Mar 24, 2016.

Thread Status:
Not open for further replies.
  1. palemoonrises

    palemoonrises Notebook Enthusiast

    Reputations:
    10
    Messages:
    45
    Likes Received:
    1
    Trophy Points:
    16
    Hey folks, so I admit - I have not read thru every single page of some of the larger threads on this forum, specifically this sub forum, and apologize for that. If this post needs merged, that's okay :)

    I bought a certified refurbished dell xps 15 inch 9550 model, with 4k screen, 500 gb ssd (samsung nv something or other), 16 gb ram, the nvidia graphics, etc.

    I have updated it to the latest bios available from the dell support site.

    Initially, I downloaded the windows media creation tool, inserted a usb thumb drive, then downloaded Windows 10 (this came with Home edition). I created a folder on the thumbdrive called drivers and put the rapidstorage drivers in there. Then proceeded with install. Loaded the drivers for the raid (which is seemingly useless), removed all partitions, formatted, and installed Windows.

    Once it was up, I installed the Wifi drivers, the 1820A ones. Then I ran windows update and let it download all the drivers it could. From there, I had no missing drivers according to device manager, but I did return to the dell website and download and install the drivers for firmware, thunderbolt, etc. These:

    Intel 100 Series Chipset Driver
    Intel Dynamic Platform and Thermal Framework Driver
    Intel Serial IO Driver
    Intel(R) Thunderbolt(TM) Controller Driver
    Intel(R) Management Engine Components Installer Driver
    Intel(R) Thunderbolt(TM) 3 Firmware Update

    Just started using it today and it had a blue screen. 0x00000663 was the code, I haven't deciphered it yet, but searches point to wifi related.

    When I did this clean install, did I do something out of order? Is there a better way? It's not my primary computer so I'm happy to wipe it and reinstall with a different configuration. I'm also curious about the ahci vs raid. I have only the 1 SSD. Is there a huge performance difference to use AHCI instead of raid w/ the rapidstart drivers?
     
  2. GoNz0

    GoNz0 Notebook Virtuoso

    Reputations:
    259
    Messages:
    3,947
    Likes Received:
    1,378
    Trophy Points:
    231
    Are you sure you have the right wifi as most ship with the 1830?
     
  3. palemoonrises

    palemoonrises Notebook Enthusiast

    Reputations:
    10
    Messages:
    45
    Likes Received:
    1
    Trophy Points:
    16
    No,I'm not sure actually. When I type my system tag into the Dell support site, many of the downloads for the system are hidden/not listed. I have to use the "show all downloads for Dell XPS 9550" to get to them. How can I sort out which my laptop came with?
     
  4. palemoonrises

    palemoonrises Notebook Enthusiast

    Reputations:
    10
    Messages:
    45
    Likes Received:
    1
    Trophy Points:
    16
    Actually, it has 1830 according to the Dell system config listing.. almost all of the information about this PC is missing from that area, not sure why. But the downloads site is now showing me the 1830 drivers, before it only showed gigabit ethernet ones, which doesn't make any sense since this has no ethernet port (that I know of).

    So, I'll reinstall and try again. :) Will update thread!
     
  5. GoNz0

    GoNz0 Notebook Virtuoso

    Reputations:
    259
    Messages:
    3,947
    Likes Received:
    1,378
    Trophy Points:
    231
    new 1830 driver out yesterday, make sure you pick that one.
     
  6. palemoonrises

    palemoonrises Notebook Enthusiast

    Reputations:
    10
    Messages:
    45
    Likes Received:
    1
    Trophy Points:
    16
    Aha, cheers for that. ty :) Will report back later this afternoon.. ty for the help!
     
  7. palemoonrises

    palemoonrises Notebook Enthusiast

    Reputations:
    10
    Messages:
    45
    Likes Received:
    1
    Trophy Points:
    16
    Still working on restoring the computer ; On a side note... has anyone else had weird placement of the touchpad? The left side of mine is more depressed from the palmrest than the right side. I tried to capture it here: http://imgur.com/a/qEYDq but it's not the best imagery money can buy.
     
Loading...
Thread Status:
Not open for further replies.

Share This Page