XPS 15 9550 - Access INTEL Management Engine configuration ?

Discussion in 'Dell XPS and Studio XPS' started by sumsum, Jan 13, 2018.

  1. sumsum

    sumsum Notebook Consultant

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    I'm wondering howt I can access the Intel Management Engine configuration (MEBx) on my Dell XPS 15 9950. Some say that pressing <CTRL> + <P> during the boot process will give access to the ME configuration.
    This does not work here. If I press this Hot Key, nothing happens, even if enabled in the BIOS settings.

    The information in HWiNFO64 shows up that INTEL ME is enabled and working.

    Image 2018-01-13 at 3.45.51 PM.png

    Does anyone of you has a hint where to start ?
     

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  2. Vasudev

    Vasudev Notebook Prophet

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    If you have Intel AMT configured by corporate administrators then you can access but it needs AMT support too.
    I tried on my alienware and it didn't work.
     
  3. sumsum

    sumsum Notebook Consultant

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    Managebility (AMT) is not capable on Alienware in general. But on XPS 15 it is capable.
    But I assume that I first need to access the ME configuration on Bios Level before I can do anything else. I might be wrong.
     
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  4. GoNz0

    GoNz0 Laptop Engineer & Online games hosting.

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    Take the cover off, if it has the sticker ME Disabled then no you can't as it never worked for me and all the XPS 15's I have had this sticker inside. I assume someone who knows EFI shell would be able to turn it back on?
     
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  5. sumsum

    sumsum Notebook Consultant

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    Indeed I've got this sticker too. I expected something like this.
    Thank you for the hint.
     
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  6. _sem_

    _sem_ Notebook Evangelist

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    Interesting...
    If disabled for you then disabled for NSA too?
    And why then we get positive Intel ME vulnerability scans and updates for ME???
    About a month ago, in the wake of the vulnerability discovery, Dell briefly offered one laptop with the ME disabled, but soon changed their minds.
    Or is this "ME disabled" one such special series?
     
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  7. GoNz0

    GoNz0 Laptop Engineer & Online games hosting.

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    ME disabled seems standard across the board, it will definitely be an option for large businesses that spec what they want.
     
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  8. baconRain

    baconRain Notebook Enthusiast

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    if you type in the service tag of your computer, into support on dell site, then you can list original config. there should be a listing ME disable and label..
    something like that:
    G451F
    1
    LABEL, SETTING/SETTINGS, MANAGEMENT, MEBX, DISABLE, 3
    *that if you don't want to take apart your pc
     
  9. jonstrong

    jonstrong Newbie

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    Thanks for posting that! (checking for ME disable in original configuration)

    I've got an XPS 15 9560 (2017) that wound up with version 11.7.0.1045 of the IME, and Dell SupportAssist keeps wanting to install version 11.7.0.1054 (a version that seems to be unique to Dell?) -- but the installation always fails. So...I've been back and forth with Dell support over the past 3 weeks on this. They've escalated to L3, and the only answer they can come up with is either - complete clean reinstall of Windows (not very practical!) or to disable the ME interface in device manager.

    I have no qualms about disabling the ME interface -- but wondering why the heck we went through hours of remote support and a dozen emails, when my original config shows the following:

    MDK25 INFORMATION, MANAGEMENT, INTEL, ME, DISABLE 1

    It would appear that the IME is, in fact, not enabled in my XPS 15. So...the ME interface into Windows would seem to be of no value at all...

    Thoughts?

    Jon
     
  10. GoNz0

    GoNz0 Laptop Engineer & Online games hosting.

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    I said this from the start, and don't be surprised that the people at Dell are a bunch of idiots that don't have a clue.
     
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