[XMG A517] fps drops,throtteling cpu,gpu,high degrees

Discussion in 'Sager and Clevo' started by Frate, Nov 25, 2018.

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  1. Frate

    Frate Newbie

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    My laptop: https://www.notebookcheck.net/Schenker-XMG-A517-Clevo-N850EP6-Laptop-Review.309744.0.html
    i have a problem,
    my Laptop is now 1 year old and since quite some time i get fps drops in gta online. Thats the only high demanding game i play for know, so i can just compare it with it.

    After 2 Minutes ingame, i got fps-drops, which happens every 2-3 seconds from 60 (v-sync is on) to 45-50.
    Thats why i decided to use MSI Afterburner to look at my components heating. In GTA V my GPU goes up to 96 till it throttles and the CPU hits 95, till it throttles down. Thats why the game is unplayable for me.

    I can make pics from Hwinfo in my next gta online session, if you need that, but for now i have my results from 3DMark.
    For a strange reason in 3DMark the CPU never goes over 80 degrees.

    i have the clevo center version 5.0001.1.76 installed, thats the newest version i found for my laptop on the clevo site.
    I heard there is a weird bug which throttles your GPU, is that still the case?

    3DMark Pictures:
    [​IMG]
    [​IMG]

    Edit: hery are my HWinfo results, after playing gta online:
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]
     
    Last edited: Nov 26, 2018
  2. Frate

    Frate Newbie

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    Is there no one, who has knowledge in this topic?
     
  3. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    You need to post in the correct sub-forum to get more exposure from Clevo owners as there is a dedicated sub-forum for Clevo:

    Sager and Clevo
     
  4. senso

    senso Notebook Deity

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    Time for cleaning and repaste.
     
  5. Meaker@Sager

    Meaker@Sager Company Representative

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    Yep fairly self explanatory your gpu hits 95c and throttles because either your paste is dry/pumped or your heatsink is blocked with dust.
     
  6. Frate

    Frate Newbie

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    i guessed that too, but i do not have any knowledge how to change the paste or how to remove the dust from the heatsink, but thank you for your repy.
    What should i do?

    Edit: @Ultra Male Thank you for moving my tread into the right correct sub-forum.
     
  7. Chastity

    Chastity Company Representative

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    If you don't have the expertise, find someone who does and let them do it.
     
  8. Meaker@Sager

    Meaker@Sager Company Representative

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    An air duster while using a small screwdriver or stick to stop the fan spinning would be the easiest way to clean dust (do this outside ;) ) then if it's still hot a re-paste is worth looking into.
     
  9. Frate

    Frate Newbie

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    I do not know anyone who could do that. I live in germany, cologne and no one offers to do these things for a Clevo/XMG Notebook.

    What is an Air Duster? And can you explain me how to do these things? As i said earlier i do not have knowledge how to do that.
     
  10. senso

    senso Notebook Deity

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    Its a can of compressed air, easy to find in hardware stores/DIY stores, or in computer parts stores.

    If you are in Germany, XMG can clean your laptop, but no idea about prices, its not usually not covered under warranty.
     
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