Would you get Dell to replace this screen?

Discussion in 'Alienware 18 and M18x' started by lnoton, Sep 7, 2011.

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  1. 0x29A

    0x29A Notebook Evangelist

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    Call Dell and have it replaced. You paid a lot - you want it to be 100% okay.
     
  2. lnoton

    lnoton Notebook Consultant

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    Wierd. It's pretty small...and not noticable unless at an angle. But I think I will get it replaced in time.

    I take it that there is no problem if I get it sorted in a month or so time? Warranty is warranty regardless of when I notice the issue to when I can actually be arsed to get it fixed?

    I also have 16GB of self installed RAM....I don't need to remove this first do I?
     
  3. Nigel8600

    Nigel8600 Notebook Evangelist

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    It's in your best interest to report this ASAP. The reason is the newer it is the more they are willing to help you out. Is this still in your 21 day return window? If so, call immediately.
     
  4. lnoton

    lnoton Notebook Consultant

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    In the uk we get 7 days :-(.
    Well past that.
     
  5. 0x29A

    0x29A Notebook Evangelist

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    14 days in the EU. That's the law.
     
  6. NoPeace

    NoPeace Notebook Enthusiast

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    You have a warranty for a reason, so make sure you use it. It might take a long phone calls but you paid for it so might as well get what you paid for.
     
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