Worst problem EVER....please help

Discussion in 'Windows OS and Software' started by quesoyyo, May 30, 2004.

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  1. quesoyyo

    quesoyyo Notebook Geek

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    I'm experiencing a serious problem with my HP nx7010.
    This does not happen regularly, but it's the 3rd time already. I write about it now, since I just experienced it agian.
    When I'm working on the laptop it SUDDENLY CRASHES WITH NO REASON! Does anybody know why? This is so annoying...one of the reasons i got the laptop was that we had frequent light cuts and a laptop would be a good option, since it works on battery.
    Please post any solutions to this problem.
    This time I was just working on a Word document. and it went "piungggg",as if the battery died, and shut down.
    I doubt it is a virus, for i have run Norton Antivirus and it did not find anything. (actually, it found a virus 2 days ago, but it got deleted without any prolems...)
    Thanks in advance.

    HP Compaq nx7010, 512 RAM, PM 1.5 Ghz, 64 MB ATI 9200, 40 GB 4200 rpm, WSXGA (1680x1050)
     
  2. Underpantman

    Underpantman Notebook Virtuoso

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    I'm betting that you have not gotten rid of the virus completely. From personal use with norton it works great at keeping virus's out (if kept upto date), but once a machine is infected it is less effective. I have had to mannually remove the last two virus's (sasser etc) from friends computers even after norton had been fully updated, as it failed to identify residual virus files. By the sounds of it you have the sasser virus still running. Make sure you have at the very least the XP firewall activated. Go to norton and look up the info on the virus, there you will find the manual removal instructions. Also make sure you turn off system restore before you do anything.
    I bet that this will solve your problems
    Good luck
    a
    :)
     
  3. mathlete2001

    mathlete2001 Notebook Deity

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    Use Mcafee, it typically finds 10-20 things on my comp that norton doesnt.

    Dell 8600
    1.8 dothan SXGA+
    128mb radeon 9600PRO TURBO
    512mb RAM
     
  4. quesoyyo

    quesoyyo Notebook Geek

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    I've run the Norton Sasser removal tool from symantec.com and it HAS NOT detected the sassr virus. So, as i said, i doubt it is a virus.
    Any more ideas?

    HP Compaq nx7010, 512 RAM, PM 1.5 Ghz, 64 MB ATI 9200, 40 GB 4200 rpm, WSXGA (1680x1050)
     
  5. Brian

    Brian Working at 486 Speed NBR Reviewer

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    For the fun of it, run AdAware to see if it finds anything terrible. You can get it from www.download.com. But it sounds like the problem may be more severe, possibly hardware related. Have you called support yet?

    Editor in Chief http://www.bargainPDA.com and http://www.SPOTstop.com
     
  6. quesoyyo

    quesoyyo Notebook Geek

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    i havent try calling them...in this country it won't work anyways.
    I have Spybot, nothing serious. I used to have Adaware, but since it conflicted with Spybot too often i just sticked to Spybot.


    HP Compaq nx7010, 512 RAM, PM 1.5 Ghz, 64 MB ATI 9200, 40 GB 4200 rpm, WSXGA (1680x1050)
     
  7. Underpantman

    Underpantman Notebook Virtuoso

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    I'm still betting that you have the virus, I did the exact same thing as you, ie ran the removal tool and it did not detect anything, yet there was still a virus file on the machine (sorry it was weeks ago and I can't remember exactly what it was called/where it was etc). First have a look and see if there is any suspicous process's running, if there is end it. Then try going through the manual removal process from norton. If i were a betting man I would put a $50 down that it is still the virus giving you greef.
    a
    [:I]
     
  8. clarity

    clarity Newbie

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    Hi,

    I have exactly the same problem, just started today!! Did you find what was going on, or is it still going on?

    Regards,
    Robert
    <blockquote id='quote'>quote:<hr height='1' noshade id='quote'>Originally posted by quesoyyo

     
    Last edited by a moderator: May 8, 2015
  9. olyteddy

    olyteddy Notebook Deity

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    Is it overheating and rebooting, or just freezing up? If it is rebooting, I'd suspect heat. Are your vents clogged or dusty?

    First PC = Vic-20, 8" 128KB Home-Brew Floppy Drive ... Current Rig = eMachines m6805 ... Quantum Leap?
     
  10. grendel

    grendel Newbie

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    Quesoyyo I'm having a similiar problem with the exact same laptop - except that I get a stop error message (sorta like a BSOD) with the code 0x0000007f (0x00000000, 0x00000000, 0x00000000, 0x00000000)

    I have tried virus scans, memory diagnostics, hard drive scans and system restores...nothing works.

    I'm convinced it's not an overclocking or overheating issue coz it's 15c degrees sometimes here, the laptop's as cool as it will ever get and it reboots about one minute of starting up...no time to heat up at all. It's brand new too - only used for about more than a month

    Help please...all my stuff and games are on that laptop and it sucks big time

    HP Compaq nx7010 - 1.5ghz, 768mb ram, 40gig 4200rpm hard drive, 64mb ati mobility radeon 9200
     
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