WIndows Store Download HUNG UP. I cannot delete..

Discussion in 'Windows OS and Software' started by kojack, Jul 29, 2017.

  1. kojack

    kojack Notebook Deity

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    I have a problem on one of my computers where I was going to download a game for my son, and it's hung up and not doing anything. I deleted it from my computer...but it's just stuck in the store saying installing and I cannot stop it. It's causing the rest of the downloads to hang and not install as well. Any ideas to fix this?
     
  2. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    Hello @kojack.

    You can either use wsreset (search for it via the search function) to clear the windows store cache or try to sign out and in again.
     
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  3. Vasudev

    Vasudev Notebook Virtuoso

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    @kojack: In addition to what @katalin_2003 said, stop windows update service and BITS then use bleachbit and check Update uninstaller and run the cleaner. It will cleanup Windows Update cab files and datastore files which will fix Win store issues.
     
  4. kojack

    kojack Notebook Deity

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    Thanks, I will try that! I really want to get some apps installed for my son!

    Worked thanks guys!
     
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  5. Vasudev

    Vasudev Notebook Virtuoso

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    Glad to hear it.
    Every patch Tuesday update, run these command in admin mode to make your windows slimmer and more slick.
    Dism /Online /Cleanup-Image /StartComponentCleanup /ResetBase
     
  6. kojack

    kojack Notebook Deity

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    What does that do Vasudev? and do I just type that in the command prompt? One at a time...or just in a line like that? a little help would be great on that one.
     
  7. Vasudev

    Vasudev Notebook Virtuoso

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    It'll free up 3 gb of space after removing older files in WinSxS. Just copy and paste directly to cmd or powershell
     
  8. kojack

    kojack Notebook Deity

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    I tried in both command and powershell and it would not let me do it either time. any ideas?
     
  9. Vasudev

    Vasudev Notebook Virtuoso

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    Did it stop at 20% and say Completed Successfully? If so, I think W10 cleaned up the mess automagically.
     
  10. kojack

    kojack Notebook Deity

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    No it said I am not high level something or other and you need to have high level clearance to run this command....
     
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