Windows Mobility Center - Dell QuickSet Error

Discussion in 'Dell XPS and Studio XPS' started by toronto, Jul 13, 2013.

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  1. toronto

    toronto Notebook Evangelist

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    Dell XPS 15 L502X

    I recently installed some driver updates. Since then, Windows Mobility Center generates an error message when it opens:

    QuickSet Error
    Error found! Submit this issue to QuickSet owner!


    Error.PNG

    I must dismiss the error three times, after which the "Customized by Dell Inc." items finally appear in the lower half of Windows Mobility Center.

    After errors.PNG

    I uninstalled and reinstalled QuickSet, but no change: the error still appear.

    Updates I installed, prior to this error appearing:

    Renesas USB 3.0 Host Controller Driver
    Realtek Ethernet Driver
    Intel PROSet/Wireless Bluetooth Software
    Intel PROSet/Wireless WiFi Connection
    JMicron JMB389 Card Reader


    Anyone ever seen such errors, or know the cause?
     
  2. toronto

    toronto Notebook Evangelist

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    I found the cause.

    Intel PROSet/Wireless Bluetooth Software version 3.0.1304 causes errors in the Dell section of Windows Mobility Center.

    Intel PROSet/Wireless Bluetooth Software version 2.6.1212 does not cause those errors. It is not as new as 3.0.1304, but it is newer than what I had previously installed.


    Still don't know why version 3.0.1304 causes those errors.
     
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  3. o0timbo0o

    o0timbo0o Notebook Enthusiast

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    Thank you , solved my problem with my XPS L502x .

    It also solved a host of other issues like not being able to receive files from a bluetooth device , oddly the mouse controls ( drift, trails, bounce etc have also now returned ). Faster boot too !
     
  4. dan76

    dan76 Notebook Evangelist

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    I've just always removed Quickset completely, permanently. Does it have something not native to Windows that you need?
     
  5. toronto

    toronto Notebook Evangelist

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    Yes. QuickSet enables the three hardware buttons work: Waves MaaxAudio, keyboard backlight toggle, Dell Instant Launch button. I believe it also enables other functionality, but the hardware buttons are what I recall at the moment.
     
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  6. spacesnow

    spacesnow Newbie

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  7. smsmasters

    smsmasters Notebook Consultant

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    Old topic but installing quickset makes my laptop freeze requiring a hard reset. Not sure why? This is on Windows 8.1
     
  8. smsmasters

    smsmasters Notebook Consultant

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