Windows 7 Upgrade Program for M17x

Discussion in 'Alienware' started by Quadzilla, Jul 17, 2009.

Thread Status:
Not open for further replies.
  1. Quadzilla

    Quadzilla The eye is watching you

    Reputations:
    7,074
    Messages:
    8,376
    Likes Received:
    94
    Trophy Points:
    216
    According to Dell if you ordered before the 26th of june you dont get a coupon.

    I dont agree with this because you did not get your machine before that date nor did you pay for your machine before that date , but this is how they are handling it sadly.
     
  2. WaR

    WaR Notebook Virtuoso

    Reputations:
    2,391
    Messages:
    2,128
    Likes Received:
    0
    Trophy Points:
    55
    Yup. That's what I was told last month. I didn't push the issue since they gave me some ridiculous bonuses when I bought it. But since the poster did say "all" I thought Dell might have changed its mind.
     
  3. aneroid

    aneroid Notebook Evangelist

    Reputations:
    18
    Messages:
    367
    Likes Received:
    0
    Trophy Points:
    30
    regardless of order date? :)

    yeah...regardless of order date? :p

    @Fasn8d: if u happen to speak with them again, can u ask if it's all regions? since i'm not in my 'purchase country' the contact number they have won't work. hoping they'll inform by email as well.
     
  4. Fasn8d

    Fasn8d Notebook Guru

    Reputations:
    0
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    15
    i spoke to a dell rep and he said that everybody will be recieving a win 7 coupon all m17x orders even if u order before june 26

    i order mine june 19th and he is sending my coupon

    here is a copy of the email he sent me after i got off the phone with him


    Dear Jason,

    Greetings !

    Your issue has been assigned Dell Service Request xxxxxxxxxxx regarding WIN7 upgrade program and System Tag xxxxxxxx need to be updated.

    We apologize for the delay in sending you your Microsoft Windows 7 Upgrade coupon. We have corrected the issue, which affected our eligible Alien ware customers, and we expect to send you your coupon in the coming weeks.

    We will be sending these materials via regular mail rather than e-mail because, in addition to the official Microsoft Windows 7 registration code, your coupon comes with an important informational booklet .

    However, customers may register for the Microsoft Windows 7 upgrade until January 31,2010, so your code and materials should arrive several months before the registration deadline.”


    We are working to update the system tag on our records. Once I receive any update will keep you posted.
     
  5. lindir

    lindir Notebook Guru

    Reputations:
    0
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    15
    wish they were that friendly at Dell France
     
  6. monkey123456

    monkey123456 Notebook Consultant

    Reputations:
    17
    Messages:
    131
    Likes Received:
    0
    Trophy Points:
    30
    fan8d-

    Do you know where on the dell website I can apply for the windows 7 upgrade... I ordered mine on june 25th 2 hours away from midnight... 2 hours before june 26th... I havent called them on this... but if there is a way I can upgrade via applying on the interenet if i ordered a M17x, that would be great!


    UPADATE: TOLD I WILL BE GETTING MY COUPON...THANKS ALIENWARE/DELL
    thanks
     
  7. jdl1234

    jdl1234 Notebook Enthusiast

    Reputations:
    0
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    5
    anyone get there coupon yet? Guess i need to call dell again as it has been 2 weeks and no coupon.
     
  8. Quadzilla

    Quadzilla The eye is watching you

    Reputations:
    7,074
    Messages:
    8,376
    Likes Received:
    94
    Trophy Points:
    216
    I talked to them yesterday about it and they were told 4-6 weeks now:( keeps changing it seems.
     
  9. ita_a55ass1n

    ita_a55ass1n Notebook Guru

    Reputations:
    130
    Messages:
    62
    Likes Received:
    1
    Trophy Points:
    16
    Ya... Dell told me its going to be in 5-7 days, and that was 2 weeks ago =P I'm just going to wait and see what happens
     
  10. Encephalon9986

    Encephalon9986 Notebook Enthusiast

    Reputations:
    3
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    I contacted Alienware and they told me i was not going to receive the upgrade coupon. Here is the email i received.

    Dear Mr. Brown,

    Thank you for contacting Alienware.

    I regret to inform you that you will not be receiving a Windows 7 upgrade code. In this case, this option is only available for systems purchased after July 26.

    Please accept our apologies for this inconvenience.


    Best regards,


    Randall Cubero
    Alienware Technical Support Team
    Alienware Corporation
    Phone: 1-866-287-6727
     
Loading...
Thread Status:
Not open for further replies.

Share This Page