Windows 10 update fails :-(

Discussion in 'Windows OS and Software' started by tomsliwowski, Jul 29, 2015.

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  1. tomsliwowski

    tomsliwowski Notebook Guru

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    I know I could wipe the drive and install but the point of doing an in-place upgrade is not to...
     
  2. ethon21

    ethon21 Notebook Consultant

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    I thought I had read that you had to upgrade first before it would let you clean install afterwards. Had thought perhaps that would point to a more trustworthy process this time around, but it's unfortunate that it doesn't seem to be the case.
     
  3. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    You're right, you need to do the upgrade first which will actually upgrade the same key used on the OS to a Win 10 key.

    What I did is I used my Windows 8.1 Pro key to do the upgrade, the moment I landed on the Windows 10 Pro desktop I immediately formatted and did a clean install and disabled NTFS compression and driver updates via the updates hider that Micro$h4ft released recently.

    So now my Windows 8.1 Pro key is actually a Windows 10 Pro key and my Windows 7 Pro key is intact in case I ever want to install Windows 7.
     
  4. SL2

    SL2 Notebook Deity

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    Did you start the upgrade from a USB drive or a DVD?
     
  5. ethon21

    ethon21 Notebook Consultant

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    Glad to hear you were successful in completing the process. I'll be doing the same: saving old win7 key, but changing over win8 pro key. I'm waiting until the weekend so I can image properly and have some time available if anything does go wrong.

    Hopefully your experience (smooth) is the norm, rather than the error.

    Were you able to catch the driver updates with the tool before any of them went ahead? or did it let you roll back to put on your own and then disable future updates?
     
  6. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    1) Installed Windows 10 Pro clean install

    2) Didn't login with a Micro$h4ft account (local account only)

    3) setup all my settings in control panel which are scattered like hell between the classic control panel and PC settings

    4) Go to Control Panel > System > Advanced System Settings > Hardware > Device Installation Settings, then disable automatic driver updates, but this doesn't actually stop the driver installations, I just did it for the heck of it

    5) Connect to the Wireless Network and immediately run the Windows Update disabling tool, it will check for updates then choose the hardware drivers updates one by one and hit next so it will disable / hide them

    6) perform the few Windows updates that are available and reboot

    7) Install your latest OEM official drivers

    8) Connect to One Drive if you use it and set its location, I usually don't put it on the default C: but move it to another folder then link all my libraries to it by going to the users folder then right clicking on each library like Documents for example, and changing the location to OneDrive

    9) Enjoy Windows 10 :)

    PS: Make sure you go to the Task Scheduler > Microsoft > Windows > Application Experience & Customer Improvement program and disable every task in both of them
     
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  7. tomsliwowski

    tomsliwowski Notebook Guru

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    OK, upon another attempt, I noticed that the screen that comes up informing me the install failed and that it's being backed out displays this: VIDEO_DXGKRNL_FATAL_ERROR.

    Maybe the installer really doesn't play nice with the nVidia 760M in my laptop.
     
  8. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Make sure you have the latest driver before you attempt the upgrade.

    GeForce Drivers
     
  9. tomsliwowski

    tomsliwowski Notebook Guru

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    I tried again after installing the latest nVidia drivers but still have the same issue. I'm not sure why the drivers would matter at the point that it's failing since at the time of the error it's in the Windows 10 installer and not in the Windows 10 GUI.
     
  10. tomsliwowski

    tomsliwowski Notebook Guru

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    Well this is interesting. The little Windows 10 icon where you could reserve your upgrade changed a bit. On my desktop, the app says that the update is being rolled out and I'll be notified when I get it. On my problematic laptop, the message says that it's being validated against my particular setup.
     
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