Windows 10 1803 Update issue

Discussion in '2015+ Alienware 13 / 15 / 17' started by nburro, Apr 30, 2018.

Thread Status:
Not open for further replies.
  1. MogRules

    MogRules Notebook Deity

    Reputations:
    841
    Messages:
    1,387
    Likes Received:
    534
    Trophy Points:
    131
    Can confirm this worked for me as well. Nice find!

    Hope you don't mind, I posted your steps to the /r/Alienware reddit as well to help get the info out. I presume MS will have a fix for this sooner rather then later but until then at least we have these steps :)
     
  2. vjklein

    vjklein Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    3
    Trophy Points:
    6
    just do it! but without unistalling anything nor deactivating the gpu...for me (A15R3) worked mediacreationtool1803 : update this pc , than preserve files and app.well done:biglaugh:
     
    Last edited: May 1, 2018
    Vasudev and MogRules like this.
  3. rinneh

    rinneh Notebook Prophet

    Reputations:
    813
    Messages:
    4,817
    Likes Received:
    2,156
    Trophy Points:
    231
    Delete windows boot manager in your boot order list in bios. After that reset your bios. It should create a new windows boot manager entry.
     
  4. DrewN

    DrewN Notebook Evangelist

    Reputations:
    106
    Messages:
    499
    Likes Received:
    19
    Trophy Points:
    31
    Oh use media creation tool to upgrade and you won’t need to uninstall anything?
     
    Vasudev likes this.
  5. vjklein

    vjklein Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    3
    Trophy Points:
    6
    yes , no headaches ;)
     
    Vasudev likes this.
  6. TJCacher

    TJCacher Notebook Consultant

    Reputations:
    56
    Messages:
    117
    Likes Received:
    89
    Trophy Points:
    41
    Just a caveat for others -

    The media creation kit method you recommended was a huge waste of time and bandwidth for me. I ran it and it came up with exactly the same error message as the normal update method on my 13r3 - wanted me to uninstall my "Hybrid PC with GPU connected to display".
     
    Vasudev and DrewN like this.
  7. jasonj566

    jasonj566 Notebook Consultant

    Reputations:
    5
    Messages:
    122
    Likes Received:
    11
    Trophy Points:
    31
    I followed the longer instructions up above on uninstalling graphics drivers, airplane mode....etc and it worked for me on my Alienware 13 r3
     
  8. jasonj566

    jasonj566 Notebook Consultant

    Reputations:
    5
    Messages:
    122
    Likes Received:
    11
    Trophy Points:
    31
    Thanks again, this worked for me on Alienware 13 r3
     
  9. DrewN

    DrewN Notebook Evangelist

    Reputations:
    106
    Messages:
    499
    Likes Received:
    19
    Trophy Points:
    31
    Yeah unfortunately it didn’t work for me either *shrug*.

    I will clean install as per my normal process with every major update though, no point changing it up now. Seems the other workaround is working though for those upgrading their existing installs, best of luck everyone.


    Sent from my iPad using Tapatalk
     
    TJCacher likes this.
  10. rfeineis

    rfeineis Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    This did not work for me.

    For what it is worth... Spent 45 minutes on remote desktop support with Microsoft. They hit a dead end. I shared this post and they are going to call back tomorrow with Level 2 Support. They will try again or we will remove the drivers and try that.
     
Loading...
Thread Status:
Not open for further replies.

Share This Page