Win 10 1903 on P35x or other Gigabytes?

Discussion in 'Gigabyte and Aorus' started by Jdpurvis, Jun 4, 2019.

  1. Jdpurvis

    Jdpurvis Notebook Evangelist

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    Has anyone been able to successfully update to the 1903 update on a P35x, or any of the other Gigabyte laptops? My P35x v5 was very stable on 1809, and had no difficulty with that update. But the 1903 update hangs partway through the second reboot. I have made an exhaustive effort to update all drivers, disabled antivirus - and have even tried a local install from downloaded media, but it always hangs at the Gigabyte logo after restart. I posted on the Windows forum, but none of the suggestions worked.
    Any thoughts? Anyone else updated?
    Best,

    Joe
     
  2. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    I had a hangup once, but it was because I had a USB plugged in. If you have any peripherals, disconnect them all then see if the Windows 10 will complete the update.
     
  3. Jdpurvis

    Jdpurvis Notebook Evangelist

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    Did that - even unplugged USB mouse and removed SDD I had added in DVD slot. In addition, I removed antivirus, updated all the drivers I (and two applications) could find and set BIOS to windows defaults. There were no peripherals at all connected. I suppose the only good thing is that, when it hangs, I can get out by forcing a shutdown with the power button (BTW, hibernate and fast start are disabled) - The first time I do this, it says "trying to recover the installation", then hangs again. BTW, bios is most recent I could get. The second time, it reverts back to 1809 and reboots. aargh!!

    Best,

    Joe
     
  4. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    Probably make sure you have the latest Cumulative and Stacking Service updates from Microsoft, or you could try to do a fresh reinstall of Windows 10 and try to update from there with freshly installed updates. After the re-install of Windows 10, update ALL drivers to their most current, then run Windows updates to its latest service patch.
     
  5. Jdpurvis

    Jdpurvis Notebook Evangelist

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    Prior to receiving the link to 1903, WIndows Update said I was completely up to date. A couple of folks on the Win OS board posted links to the stacking updates - and I tried to install, but got "this update is not for your version of Windows". If you know where to get these updates for 1809, I would be glad to try them. I tried downloading the 1903 version for ISO and ran it from bootable USB, but It said "cannot run with USB device attached". So, I moved it to directory on SDD and ran it from there. It ran, but locked in the same place. If, by "fresh install", you mean complete reset, that is not on the agenda. This machine has a lot of software that I use daily, and I do not have the time or inclinication to reinstall all of it - especially, since 1809 is stable. BTW, I did run sfc and repaired the changes it found - still no joy. Resetting Windows Update and deleting the downloads folder also did not work. Update troubleshooter never found anything (worthless). Error message was consistently 0xc1900101, which seems to be nonspecific. I provided all this information in feedback to Microsoft, but am not holding my breath. Not a lot of fun.

    Joe
     
  6. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    Definitely update with what they say on that. I know it's pretty new and had a feeeew bugs they were working on, but that wasn't one that I have had trouble with outside of the USB keeping it from moving forward. As for as the SSUs go, you can check to see if you have them in your update history before downloading them from the Microsoft Catalog. Microsoft will probably check to make sure you have the latest versions possible.
     
  7. Jdpurvis

    Jdpurvis Notebook Evangelist

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    Apparently, one of the side effects of the failed update is that it leaves the history of previous updates entirely blan,.. However, I followed your link and downloaded KB4449728, and, when I ran it, got the message that it is already installed.

    Check that one off.

    Best,
    Joe
     
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