why does the free stuff say it costs money?

Discussion in 'Dell' started by harddoom, Aug 3, 2006.

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  1. harddoom

    harddoom Notebook Geek

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    these are the costs for the bag and cds?

    Home & Home Office 8/2/2006 189976916 Order Processing 73644643 $90.00
    Home & Home Office 8/2/2006 190101074 Shipped 8/2/2006 73644643 $10.95
    Home & Home Office 8/2/2006 190101181 Shipped 8/3/2006 73644643 $43.80


    i thought it was free?
     
  2. galaxy121

    galaxy121 Notebook Geek

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    The bags were a promo for Dell buyers during the month of July.

    And you can get the CDs for free, after you get your laptop.

    :D
     
  3. harddoom

    harddoom Notebook Geek

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    no i talked to a customer service rep and i did buy in july (an inspiron) but now that i check order status it says its these prices.
     
  4. harddoom

    harddoom Notebook Geek

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    they even say there are no charges. Is this normal?
     
  5. pky

    pky Notebook Enthusiast

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    I'm not 100% sure, but I think people on this forum have mentioned that Dell does that for thier own invoicing purposes. However, they shouldn't be charging you if they said that it was free.

    I would call them or send them an email to make sure.
     
  6. DrThodt

    DrThodt Notebook Enthusiast

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    You won't be charged for it, if you notice it has a price but your dell account hasnt lost money. It's just the "cost" not what you're charged
     
  7. maomanmaman

    maomanmaman Notebook Consultant

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    don't worry about it. my account has all that too.

    i asked a rep and they said it's for processing purposes only and they will not charge u. if they do, u can always go and argue.
     
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