Where can I download Alienware Command Center?

Discussion in 'Alienware' started by Amidas, May 28, 2008.

Thread Status:
Not open for further replies.
  1. Amidas

    Amidas Newbie

    Reputations:
    0
    Joined:
    May 27, 2008
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    For some reason, i can't get it directly from Alienware support site (can't signup to access Hive area). Please help me by pm me the link to download the installer. Thank you so much
     
  2. crystak

    crystak Notebook Evangelist

    Reputations:
    9
    Joined:
    Feb 9, 2008
    Messages:
    481
    Likes Received:
    0
    Trophy Points:
    30
    You need to have your account number then fill in all the boxes with the details you submitted when you ordered it + your new username and password.
     
  3. MrDJ

    MrDJ Notebook Nobel Laureate

    Reputations:
    2,580
    Joined:
    Mar 23, 2008
    Messages:
    10,698
    Likes Received:
    316
    Trophy Points:
    501
    as crystak stated, you will have to enter your account number.
    on your desctop you should have a document called my account. open this and at the top you will find your account number.

    also what spec have you got and are you in europe or america.
     
  4. Konig

    Konig Notebook Evangelist

    Reputations:
    10
    Joined:
    Dec 22, 2007
    Messages:
    314
    Likes Received:
    0
    Trophy Points:
    30
    Im having the same problem as Amidas. I cant login to my account nor create a new ID. Even CS cant do anything about it :S
    (Although i havn't received my laptop yet though)
     
  5. MrDJ

    MrDJ Notebook Nobel Laureate

    Reputations:
    2,580
    Joined:
    Mar 23, 2008
    Messages:
    10,698
    Likes Received:
    316
    Trophy Points:
    501
    thats why. you will not get an account number until you receive your machine.
     
  6. milcs

    milcs Anti-fanboy

    Reputations:
    247
    Joined:
    Oct 14, 2004
    Messages:
    2,005
    Likes Received:
    0
    Trophy Points:
    55
    You need your laptop... on the binder with info regarding the computer, you will find a card with Agent Id and number. You will have to use that number to set up your account and have access to MyHyve.
     
  7. Konig

    Konig Notebook Evangelist

    Reputations:
    10
    Joined:
    Dec 22, 2007
    Messages:
    314
    Likes Received:
    0
    Trophy Points:
    30
    I was already given an account number, different from the order number, because I am now a customer having already paid for the laptop
     
  8. MrDJ

    MrDJ Notebook Nobel Laureate

    Reputations:
    2,580
    Joined:
    Mar 23, 2008
    Messages:
    10,698
    Likes Received:
    316
    Trophy Points:
    501
    this is where it gets confussing. the number you need will not be suplied until you receive your system. it superceades all other numbers you have already got.
     
  9. tacomenace21

    tacomenace21 Notebook Deity

    Reputations:
    75
    Joined:
    Jan 23, 2008
    Messages:
    1,124
    Likes Received:
    0
    Trophy Points:
    55
    also if for some reason you can't get into myhive AW test support can e-mail you the link to the file.
     
  10. Konig

    Konig Notebook Evangelist

    Reputations:
    10
    Joined:
    Dec 22, 2007
    Messages:
    314
    Likes Received:
    0
    Trophy Points:
    30
    I just called up CS to inquire about my order status, was told it was in production.
    also asked them about the account number thingy, but they say that since Iv purchased it though my company, I wont be able to login through the website, and therefore not be able to go to my hive; rather Id have to call them up personally for any sort of help. I just wanted to confirm if this is true for anybody else in a similar position.

    sorry for bumping this thread up
     
Loading...
Thread Status:
Not open for further replies.

Share This Page