Where are Clevo service manuals hosted these days?

Discussion in 'Sager and Clevo' started by yrekabakery, Apr 11, 2018.

  1. yrekabakery

    yrekabakery Notebook Virtuoso

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  2. Dr. AMK

    Dr. AMK Living with Hope

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  3. yrekabakery

    yrekabakery Notebook Virtuoso

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  4. Tyranus07

    Tyranus07 Notebook Evangelist

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  5. Dr. AMK

    Dr. AMK Living with Hope

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    You are welcome.
     
  6. blacktape

    blacktape Notebook Enthusiast

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    I'm looking for the service manual for the Clevo P960EF, P960EN, and P960ED. They should all be exactly the same, just a different model of GPU chip on the board. (Sager NP8961, NP8962, NP8963). I am looking to trace the Audio Circuits across and through the boards. So far I haven't found any mention of them on other websites. Let me know if you have any information, these laptops are quite different under the skin from what I've been playing with up till now.
     
  7. XMG

    XMG Company Representative

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    Hi blacktape,

    we generally have all Service Manuals. Send me a PM with the story (why do you want to trace the Audio Circuits across and through the boards) and I can request internally to release one to you.

    Cheers,
    XMG|Tom
     
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  8. blacktape

    blacktape Notebook Enthusiast

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    Heh, that took a little longer than I was expecting. Anyways I was running into an interesting event where the microphone, on those models, would stop working when I plugged in the headphones. It is a normal practice that we test those to ensure proper operation for the customer, and I ran into a situation where I thought it wasn't working correctly. What I didn't know, (and what the schematics would have told me, if I had them) was that they had started using a newer convention (which is now popping up in other places that I deal with) where the headphone port is a 4 pole switched jack. This allows the use of cell phone headsets where the mic is built into a stereo headset. The problem, though, is when I was handed this laptop, there was no mention of the jack arrangement changing. through trial and error, I found that my microphone was being disabled when I selected "Headset" on the popup. Selecting "Headphone", would allow the separate Mic port to continue to operate.

    At any rate, for this /one/ issue, this problem has been resolved without the schematics. However, our support department /will/ be encountering some sort of issue in the future where having the schematics will prove vital, and as always, they will be coming to me to supply it. Fun stuff, being the main Laptop Dude.
     
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  9. jc_denton

    jc_denton BGA? What a shame.

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  10. Prema

    Prema Your Freedom, Your Choice

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    Which reminds me to add new models...

    Edit: Added ESM of most P960, P970, PB5 & PB7 models
     
    Last edited: May 10, 2019
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