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What is Rapid Response Depot?

Discussion in 'Dell' started by Sirius_GTO, Dec 31, 2006.

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  1. Sirius_GTO

    Sirius_GTO Notebook Deity

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    I notice that I have this in my warranty but I can't find out any information about what it is exactly. Can anyone help? Thanks
     
  2. otakuoverlord

    otakuoverlord Notebook Evangelist

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    You get a courier overnight (or 1-day) service that comes to your door and the machine is sent back overnight (again 1-day) when the repairs are finished at dell's repair shop. Basically it's instant turnaround.
     
  3. Sirius_GTO

    Sirius_GTO Notebook Deity

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    ahhh that explains why my cd rom drive came in less than 16 hours to my door.
     
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