Waiting for your Z series laptop???

Discussion in 'Lenovo' started by jrc1432000, Dec 10, 2006.

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  1. jrc1432000

    jrc1432000 Notebook Enthusiast

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    Hi joex,

    one thing I noticed...... when they put you on hold and are checking the entire system, they are basically checking the order status page that we also have access to and what your previous representatives told you.

    That way they try to be consistent with their lying atleast.
     
  2. joex

    joex Notebook Enthusiast

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    From talking to the complaints supervisor I got the feeling that they got daily reports from the factory about what's in and out of stock. She also appeared to be able to check the various "warehouses" to see what was in stock. Odd thing was that this data seemed old, as the lenovo web site often had things as 'in stock' that she couldn't see. I noticed this when I started asking about the pre-built systems that started to be in stock a couple of days ago.

    If this is true, and I don't know if it was a story or not, it would seem that they don't have near real-time data from China, which is kinda pathetic in this day.
     
  3. mtnbkr

    mtnbkr Notebook Consultant

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    It looks like the 3 Z61ts that shipped are the D9U and the AMU. Guess I'm out of luck.

    *update, now seems like 4 total, 3 D9U and 1 AMU, including rhizop0d below
     
  4. rhizop0d

    rhizop0d Notebook Enthusiast

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    My Z61T has also shipped. 9440-D9U, ordered 11/29, shipped 12/14.

    Not only has it shipped 2 weeks early, but looks like there's an extra gig of RAM in there! Sorry to those of you have been waiting for so long... just goes to show how unpredictable Lenovo CS can be....

    Ordered:
    1 9440D9 CONFIGURED SYSTEM $1,377.89 $1,377.89
    9440D9U LENOVO THINKPAD Z61T 9440 - CORE 2 DUO T7200 2 GHZ - 14.1" TFT
    19K4322 CTO MS STICKER FOR SYSTEM UNIT
    40Y6794 CTO 7 CELL 2.6 AH LI-ION BATTERY
    40Y7742 LENOVO THINKPAD MEMORY - 1 GB - SO DIMM 200-PIN - DDR II
    41A4070 CTO TP WIFI WIRELESS ABG
    41N8327 LENOVO THINKPAD COMBO ULTRABAY SLIM DRIVE - CD-RW / DVD-ROM COMBO DRIVE - IDE
    41N8435 LENOVO HARD DRIVE - 120 GB - SATA-150
    41U3118 CTO MICROSOFT WINDOWS XP PRO
    73P2952 CTO MICROSOFT OFFICE 2003 BASIC (US ENGLISH)

    Shipped:
    Qty Part # Product Description Unit Cost Total
    1 SYS.9440D9 CONFIGURED SYSTEM $1,377.89 $1,377.89
    9440D9U TOPSLR Z61T T7200 14WXGA+
    19K4322 CTO MS STICKER FOR SYSTEM UNIT
    40Y6794 CTO 7 CELL 2.6 AH LI-ION
    40Y7742 CTO 1GB DDR2 MEMORY
    40Y7738 CTO 1GB DDR2 MEMORY

    41A4070 CTO TP WIFI WIRELESS
    41N8327 CTO CDRW/DVD DRIVE
    41N8435 CTO 120GB 5400RPM SATA HARD DR
    41U3118 CTO MICROSOFT WINDOWS XP PRO
    73P2952 CTO MICROSOFT OFFICE 2003
     
    Lasted edited by : Jan 29, 2015
  5. ashkonj

    ashkonj Notebook Guru

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    Anyone ordered the D1U except just me?
     
  6. joex

    joex Notebook Enthusiast

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    I ordered my d9u on 10/30, so they are probably now just covering all the orders that were susposed to ship the end of November.
     
  7. davebrennan

    davebrennan Notebook Geek

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    I got shipping notification yesterday and was all excited but then saw it was just for a second AC adapter I had ordered. ****.

    My D9U (ordered 11/08) still shows it shipping 1/04 and that's what the cust rep said in her last message (she always calls late in the day after I've left the office). She's indicated they get some daily report as well. Who knows maybe the same complaint rep we're all dealing with.
     
  8. awmoore

    awmoore Notebook Enthusiast

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    Mine shipped too. z61t d9u ordered 10 Nov. No tracking info yet.
     
  9. themomonga

    themomonga Notebook Enthusiast

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    I've been following this thread. Finally decided to sign up and post a response myself. I just got off the phone with Lenovo and wanted to post my experience.

    Anyways, I have been calling Lenovo since week 2 of my wait. I was promised that I would have my notebook in time for an upcoming trip to Tokyo (next week). But, according to the supervisor I began speaking with yesterday (Yolana 866-428-4465 ext 32912, if anyone is interested) the supply manager said they will not have ANY shells or CD drives till mid-January... yes... I said MID-JANUARY. I have a hard time believing the CD drive claim since the majority of the models use the same one. I called her on that and she just stumbled over her words and said that they're all in different warehouses blah blah blah. I ordered my Z61m on 11/21, I've been promised by reps that mine was being built and it would ship within days SEVERAL times. But alas I will have to wait over 2 months! I asked what my incentive was to keep hanging on and if there was any sort of compensation they would offer... she said "no" and that I "can cancel at anytime." WHAT!? :mad: I am a bit irritated at this point to say the least. I asked to speak to her manager to which she replied "I'm a supervisor," in a rather arrogant tone. After a brief explanation of how a business is structured and explaining to her that she DOES in fact have a manager she finally agreed to have her manager call me back.

    I can't believe I let myself get drug around like this for a month. Unless her manager provides me with some sort of compensation I will be canceling my order as soon as I find another comparable notebook. I really wanted a Z61m, I'm pretty bummed. :(
     
  10. njcs

    njcs Notebook Enthusiast

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    Well after waiting about 2.5 months for my Z61m I got 10% off on top of EPP
     
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