W541 BSOD?

Discussion in 'Lenovo' started by Quicklite, Sep 7, 2017.

  1. Quicklite

    Quicklite Notebook Deity

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    Hi guys,

    Got question if that's okay. Recently got a used W541 for work (i7, matched RAM upgraded from 8GB; Quadro, SSD). It often overheated initially. It also often had BSOD - saying "PAGE FAULT IN NONPAGED AREA/memory management". I thought it was to do with the temperature.

    Sent it in for servicing, I think they replaced the fan (gratefully, it now running in the mid 50-70s at idle. After I wiped W8.1 to clean install 10, however, the BSOD returned. It's running with the latest bios. The RAMs passed the extended diagnostics (also tried 4x new ram from Lenovo). I think it's something else.

    Have googled and found that it might be caused by Windows update automatic downloading incompatible drivers/updates. So I reinstalled Win 10 without internet, disabled some extra bios setting, changed UEFI to legacy boot; then manually installed the Lenovo updates one by one (except for Quadro/Intel HD driver which I directly downloaded); finally disabled the system paging file. The issue seems to have gone away now. Just to be in the clear, has anyone else using W541 had similar issue? (do you reckon it's just the windows auto update caused?)
     
    Last edited: Sep 18, 2017 at 10:39 AM
  2. Quicklite

    Quicklite Notebook Deity

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    Crash Dump Analysis
    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.

    On Mon your computer crashed
    crash dump file: C:\WINDOWS\Minidump\091817-7187-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
    Bugcheck code: 0x50 (0xFFFFCC004B197000, 0x0, 0xFFFFF8034D98D6A0, 0x0)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: o2fj2x64.sys (O2FJ2x64+0xD16E)
    Bugcheck code: 0x50 (0xFFFFCC004B197000, 0x0, 0xFFFFF8034D98D6A0, 0x0)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\WINDOWS\system32\drivers\o2fj2x64.sys
    product: BayHubTech/O2Micro SD Reader Driver
    company: BayHubTech/O2Micro
    description: BayHubTech/O2Micro SD Reader Driver For Win8
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: o2fj2x64.sys (BayHubTech/O2Micro SD Reader Driver For Win8, BayHubTech/O2Micro ).
    Google query: BayHubTech/O2Micro PAGE_FAULT_IN_NONPAGED_AREA

    I'm I correct in thinking - that the O2Micro card reader driver is possibly causing the problem? (it looks like it was the Win8 version of the driver that Lenovo updater installed for me - whereas their download website didn't show this driver for Windows 10). Might be it doesn't like Creator update.
     
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