USB 3.0 m17x r3 issues

Discussion in 'Alienware 17 and M17x' started by adi_aw, Aug 20, 2014.

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  1. adi_aw

    adi_aw Notebook Enthusiast

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    Neither of my 2 WD devices or 1 seagate device work properly with the usb 3.0 plugs. Sometimes it is not detected other times I get an error saying that the device will perform faster if connected to a usb 3.0 port (and yes, i am connecting it to a usb 3.0 port).
    Where can i find drivers for usb 3.0 controller? The one on support.dell.com is 3 years old!
     
  2. shinji257

    shinji257 Notebook Deity

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    What os are you running?
     
  3. adi_aw

    adi_aw Notebook Enthusiast

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    Win7 64bit
     
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Try installing the latest firmware on those devices.
     
  5. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    I'd assume you mean from dell? If you not adi_aw please try going to intel and use their update utility.
     
  6. shinji257

    shinji257 Notebook Deity

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    For Windows 7 you should be able to use the usb 3.0 drivers on the Intel site.
     
  7. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Nope, I meant the WD firmware of the devices he is using.
     
  8. MickyD1234

    MickyD1234 Notebook Prophet

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    The R3 had SATA 3.0 problems and they removed it from the specs and downgraded it via the bios. This may be another result of that BIOS. Both systems use the (6 off) 6gbs channels that the chipset provides.

    If this is correct, and the spurious nature is the same that was happening with SATA 3 drives, the unlocked bios with sata fix is what you need to find ;).

    Good luck
     
  9. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    I'm not sure he is talking about sata just the default Usb 3.0 ports that I don't think were ever disabled.
     
  10. MickyD1234

    MickyD1234 Notebook Prophet

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    They share the 6 x 6gb channels the chipset provides. SS next to a USB port and it is 6gbs (USB 3.0). Four fast usb, two sata 3, all six channels used ;). Maybe they are just a flakey as the SATA3 ports when using an external drive?
     
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