(Urgent Assistance) EVOC P750DM2-G High PCH Temperatures

Discussion in 'Sager and Clevo' started by Spootnuke, May 2, 2017.

  1. Mr. Fox

    Mr. Fox Undefiled BGA-Hating Elitist

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    Agree... not likely to cause any physical damage. It's not insta death to CPUs either.

    But, potential insta death for performance, stability and the user experience.
     
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  2. Prostar Computer

    Prostar Computer Company Representative

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    @Spootnuke - The PCH does run rather hot, but your recordings are still on the extreme side. I think your seller will need to check it out and, probably, replace the board if they can't lower the temps.
     
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  3. Spootnuke

    Spootnuke Notebook Enthusiast

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    Thanks for the information Prostar. I've requested the RMA, and the machine is on it's way to HID Evolution. Hopefully they can identify and isolate the issue, because I was getting rather frustrated with the thing.

    I'm now starting to remember random shut-downs early on when I received the machine, but no where near as frequent as what these were.
     
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    It can happen, hopefully they can get it sorted quickly :)
     
  5. Spootnuke

    Spootnuke Notebook Enthusiast

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    Just received my machine on June 30, 2017 after HIDEvolution had it since May 16, 2017. After testing they had sent it off to their distributor to have the whole machine looked over, as they couldn't truly pinpoint the fault. They received it back after the distributor stated it was repaired, and then they proceeded to test it. The PCH temperatures had been corrected, but they found another fault where the machine would intermittently shut-down under CPU+GPU load. They ending up sending it back to have it corrected since all issues should have been rectified at that point. After they verified the machine was back in working order, they ground-shipped it back to me.

    I was excited like a kid on his/her birthday to be honest with you. I fired it up and ran many a demanding game to verify that the issue had been resolved. Sure enough, everything was fixed. As of right now, all my temps are around 77C (PCH/GPU/CPU) or less under 100% load at stock settings.

    BTW, they never gave me any information as to what they've done to rectify the issue, and I don't plan to open the machine in its current state because I'm so busy at the moment.

    I do have a request for some assistance though.. I'm noticing some stuttering on loading games, and also in game. It's fairly intermittent and very in-frequent, but when it occurs, my FPS goes to "1," and it continues on for around 3 seconds. All of my drivers are fresh installs, and all software installation integrity has been verified. I've just now restored all BIOS settings to default, and will continue my testing, but I can't find a smoking gun as to why the stutters occur. Flexicharger was my main concern, and I've just disabled it. Now time to test!

    I'll take any advice!
     
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  6. Mr. Fox

    Mr. Fox Undefiled BGA-Hating Elitist

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    A good way to check this is use HWiNFO64 and RivaTuner for on-screen display so you can watch what is occurring in real-time. You can use the configuration option in HWiNFO64 sensors to change the layout and control what values show in your on-screen display. It does not work with some of the crappy Windows 10 XBOX/Store UWP game filth, but it works with just about anything else on Steam/Origin/Uplay.

    You can find some help with that in this imgur album: http://imgur.com/a/UYC3s
     
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  7. Meaker@Sager

    Meaker@Sager Company Representative

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    What's you storage setup?
     
  8. Spootnuke

    Spootnuke Notebook Enthusiast

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    I'm strictly running a Samsung 850 EVO SSD (1TB).

    After verifying some things in HWinfo, I've noticed I'm hitting the following:

    Yes - GPU Performance Limit - Power
    Yes - GPU Performance Limit - Utilization
    Yes - GPU Performance Limit - Reliability Voltage

    I also monitored wattage entering the CPU and GPU. The limiter comes into effect whenever I hit 120ish watts on the GPU. Also, I've seen some evidence that leads me to believe that 160ish watts (GPU/CPU combined) also causes the GPU performance limits to come into effect.

    I don't recall having these limiters come into play when I had the machine previously. Is there any way I can limit power consumption? I purchased (2) 230 watt power supplies at order and I'd hate to be forced to upgrade.

    Thanks for any suggestions in advance!

    PS - GPU Performance scaling is enabled in the BIOS if that matters.
     
  9. Spootnuke

    Spootnuke Notebook Enthusiast

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    Soooo... I think it's definitely related to the limited power output from the 230 watt AC adapter. After reviewing power consumption per component, I'd have to say that 230 isn't enough for a 7700K/1070/cooling pad combo. Just ordered (2) Delta ADP-330AB D AC adapters and will sell the 230 watt Chicony AC adapters on Ebay I suppose.

    Maybe that had something to do with the performance of the PCH and random shutdowns. Maybe the Summer heat and stronger cooling requirements from the system's fans is too much for the 230 watt AC adapters. Either way, I wish to do some mild overclocks, and 230 will not be enough to meet the requirements of this little beast.
     
  10. Meaker@Sager

    Meaker@Sager Company Representative

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    You say you are running a pair of 230W or just a single one?

    A 330W can give more ocing headroom.
     

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