Upgrades and Lenovo Accidental Damage Protection

Discussion in 'Lenovo' started by Starlight5, Jun 15, 2017.

  1. Starlight5

    Starlight5 So what if I'm crazy? The best people are.

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    I have a Thinkpad, which as it turns out has over 3 years Accidental Damage Protection left. It is fine and dandy, but the machine is already very much non-stock, and will receive further upgrades down the road. Should I keep the old parts removed from it, and in case something really bad happens pull out all the upgrades and put the stock parts in? Or can I just sell them, and send the machine upgraded, in case of emergency?
     
  2. Jarhead

    Jarhead 恋の♡アカサタナ

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    I personally wouldn't send a machine for repair with the aftermarket parts (and on that note, I'd also keep the storage drive(s), stock or aftermarket).

    If your warranty is NBD and not depot, I wouldn't worry too much about it since you can watch the repair person as they work.
     
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  3. Starlight5

    Starlight5 So what if I'm crazy? The best people are.

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    @Jarhead I have on-site warranty. I assume I will need to remove extra antennas and WWAN card that I installed myself, and replace aftermarket WLAN card & SSD with original parts if I ever want to use warranty service, right?
     
  4. Jarhead

    Jarhead 恋の♡アカサタナ

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    The only time I've had to use their NBD service was to repaste my W520 (I wasn't comfortable doing that myself back then). I never removed the mods that I've placed in the laptop (SSD and extra RAM) and the tech didn't even bat an eye.
     
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  5. Starlight5

    Starlight5 So what if I'm crazy? The best people are.

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    I am about to max out RAM, is it safe for my warranty to sell the original RAM module? I still keep the original WLAN module stored just in case, but it costs almost nothing compared to utterly expensive RAM nowadays, while I currently have nowhere to stick the measly 8GB module - so the temptation to sell it is very high...
     
    Last edited: Nov 9, 2017
  6. ZaZ

    ZaZ Super Model Super Moderator

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    Memory is considered to be a CRU, customer replaceable unit, for most ThinkPads, but I'm sure there's a few where it is not, like the X1C.
     
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  7. Starlight5

    Starlight5 So what if I'm crazy? The best people are.

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    @ZaZ thank you very much for the tip on CRUs! I found out that not only RAM & SSD, but also WWAN & WLAN are considered CRUs for TPY260.
     
  8. rlk

    rlk Notebook Consultant

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    The master service part matrix may be found here. Items with "1" in the CRU column are considered easy things that the customer is responsible for; items with "2" are things that are CRUs but considered more difficult and you may optionally request service; items with "N" are considered not customer serviceable.

    https://support.lenovo.com/us/en/solutions/pd100192
     
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