Upgraded to 7700k but wont boot.

Discussion in 'Sager and Clevo' started by Anakin_loRd, Mar 9, 2018.

  1. Anakin_loRd

    Anakin_loRd Notebook Enthusiast

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    I have a clevo 775dm1-g running a i5-6500 and was in the process to upgrade to 7700k. Unfortunately after installing the processor in my laptop i was not able to boot. My laptop is from Azom and have updated my bios which was provided by them which added support for 7th gen processor. Right now i switched back to my i5-6500 and its working fine, please help.
     
  2. jaybee83

    jaybee83 Biotech-Doc

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    hmmmm.... support for 7th gen cpu on the DM1 series is officially not given... is that bios a premamod, by any chance? did u make sure that the bios flash went through correctly?

    edit: just checked and AZOM is indeed a premamod partner :) check and see in the bios if it says premamod on the main page.
     
  3. Anakin_loRd

    Anakin_loRd Notebook Enthusiast

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    Yes it is by prema.
     
  4. jaybee83

    jaybee83 Biotech-Doc

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    how long did you wait for an image to appear on the display after installing the 7700K? it sometimes takes pretty long, i.e. several minutes until something appears...
     
  5. Anakin_loRd

    Anakin_loRd Notebook Enthusiast

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    Well its on a restart loop when i plug in the power. when on battery, it just switches off.
     
  6. jaybee83

    jaybee83 Biotech-Doc

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    have you contacted AZOM about this? maybe they have encountered something like this before...

    have u tested the 7700K on another computer to make sure its not defective?
     
  7. Prostar Computer

    Prostar Computer Company Representative

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    What version BIOS did you flash to? IIRC, only 1.06.xx supports the upgrade.
     
  8. Anakin_loRd

    Anakin_loRd Notebook Enthusiast

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    As per my bios its showing 1.05.09AOM
     
  9. Anakin_loRd

    Anakin_loRd Notebook Enthusiast

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    The guys at Azom told me that others were able to upgrade their cpu without any problems and this was the first time they heard of such a problem.
     
  10. Prema

    Prema Your Freedom, Your Choice

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    That's a very old version. Ask them to remote update your system to version 2 and it'll work.
     
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