Upgrade screen Acer predator Helios 500

Discussion in 'Hardware Components and Aftermarket Upgrades' started by matck06, Sep 14, 2019.

  1. matck06

    matck06 Newbie

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    Hello, I bought the screen AUO (B173ZAN01.0) (screen helios 500 4k) to replace my screen. Fhd 144hz (B173HAN03.1) I think that the connector is compatible only in FHD even if it is 40 pins ... Here is an image of the screen in hwinfo64 and an image of the map connected to the screen.

    Thank you for your help.

    https://imgur.com/Oibrphv
    https://imgur.com/a/XvKZcoj
     
    Last edited: Sep 14, 2019
  2. downloads

    downloads Super Moderator Super Moderator

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    Hello @matck06
    Please provide an English translation fo your post. Thanks in advance.
     
  3. matck06

    matck06 Newbie

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  4. Megol

    Megol Notebook Evangelist

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    I guess you haven't tried connecting it? Both screens have (according to panelook.com ) a 40 pin connector with 4 eDP lanes so it should be compatible without changing the cable, note however than the information on that site seem to be entered by sellers and aren't always 100% correct.

    Edit: OK I got it wrong, you have connected it and can't get it to work in 4k right? Then perhaps the panelook data was wrong and the 144Hz screen only use two eDP lanes... If so you may have to find and replace the display cable with one intended for a 4k Helios 500.

    Edit 2: Looked for it and confirmed there are two types of display cables for the Helios 500 so that's seem to be it. :( Usually not that hard to replace though just being boring and taking time.
    https://www.zandparts.com/en/partfinder/Acer/Notebook/Predator/PH517-51
     
    Last edited: Sep 15, 2019
    matck06 likes this.
  5. matck06

    matck06 Newbie

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    [QUOTE = "Megol, post: 10950850, member: 287177"] Je suppose que vous n'avez pas essayé de le connecter? (Selon panelook.com), les deux écrans possèdent un connecteur à 40 broches avec 4 voies eDP, ce qui le rend compatible sans changer de câble. Notez que les informations sur ce site semblent être entrées par les vendeurs et ne sont pas toujours correctes à 100%. .

    Edit: OK, je me suis trompé, vous l'avez connecté et vous ne pouvez pas le faire fonctionner en 4k, n'est-ce pas? Ensuite, les données du panel étaient peut-être fausses et l'écran 144Hz n'utilise que deux voies eDP ... Si c'est le cas, vous devrez peut-être trouver et remplacer le câble d'écran par un autre destiné à un Helios 500 4k.

    Edit 2: Je l'ai recherché et confirmé qu'il existe deux types de câbles d'affichage pour l'Helios 500, donc il semble bien en être ainsi. :(Habituellement, ce n'est pas si difficile à remplacer que d'être ennuyeux et de prendre du temps.
    https://www.zandparts.com/en/partfinder/Acer/Notebook/Predator/PH517-51 [/ QUOTE]

    Good evening thank you for your answer, yes I already connected the screen I took the picture from the screen of my TV because the screen (b173zan01.01) does not light up ..

    I just saw the site you sent me so I have to order the cable reference (50.Q3NN7.011)?

    thank you in advance
     
  6. matck06

    matck06 Newbie

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    Good evening thank you for your answer, yes I already connected the screen I took the picture from the screen of my TV because the screen (b173zan01.01) does not light up ..

    I just saw the site you sent me so I have to order the cable reference (50.Q3NN7.011)?

    thank you in advance
     
  7. Megol

    Megol Notebook Evangelist

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    Yes that should be the correct cable. Good luck!
     
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  8. matck06

    matck06 Newbie

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    @Megol Hi, it is possible that the motherboard is different also because if I change the cable lcd and the motherboard is also different it's more the same thing ...
     
  9. Megol

    Megol Notebook Evangelist

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    Sorry for the late response! I don't believe that anyone would make two models of a motherboard for different screens as the only difference on them would be 4 extra wires to the cable connector and those wires are zero cost on the motherboard. The only difference in the motherboards listed on zandparts is the processor model which makes special motherboards for 4k/UHD screens very unlikely.
     
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