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Uninstalling nvidia driver

Discussion in 'Alienware 18 and M18x' started by nantha939, Sep 4, 2012.

  1. nantha939

    nantha939 Notebook Enthusiast

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    Hi all.. Need help here.

    I cannot uninstall nvidia driver, it keeps saying nvidia uninstaller failed. I've tried uninstall it from safe mode but still the problem persist.

    Does anyone know how to uninstall it ? Appreciate that

    ps. im using m18x and nvidia driver 302.72
     
  2. Mr. Fox

    Mr. Fox Overclocked | Overvolted Moderator

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    Reinstall the driver to try to repair whatever is broken, then attempt to uninstall again using the uninstaller in Programs and Feature in normal Windows mode.

    The Windows Installer/Uninstaller typically will not work in Safe Mode.
     
  3. nantha939

    nantha939 Notebook Enthusiast

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    Thanks for quick reply.

    And Yes i tried that too.. And it failed
    Any other suggestion ?

    Untitled.jpg

    Can i use driver sweeper to delete the registry then manually delete the driver file ?
     
  4. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    Install a new version choosing custom installation and 'perform a clean install'.
    This should remove the previous driver.
     
  5. nantha939

    nantha939 Notebook Enthusiast

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    Hi Katalin.. Thanks for your reply.

    I've tried that, but sadly still failed

    Failed.jpg
     
  6. Tinderbox (UK)

    Tinderbox (UK) Sir Pumpkin Longshanks

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  7. nantha939

    nantha939 Notebook Enthusiast

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    Thanks for your suggestion. I've just downloaded it and run the program under safe mode.
    After delete the registry i restart and go to normal mode.

    But still i can't install the newer version. Nvidia installer failed

    And i have one more problem..

    device prob.jpg

    Help anyone ??
     
  8. Tinderbox (UK)

    Tinderbox (UK) Sir Pumpkin Longshanks

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    have you tried un-insalling the driver`s from device manger and chose delete, then re-boot and they then should be installed as standard vga, then try the nvidia driver, but make sure their is no nvidia drivers on you c: driver or they might be re-installed automatically
     
  9. steviejones133

    steviejones133 Notebook Nobel Laureate

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    If you can't re-install the driver as Mr. Fox mentions, do the manual uninstallation as suggested above. Once you have got back to Standard VGA Drivers, you may want to perform a full CClean and Driver Sweep from safe mode before installing the new Driver set. See below spoiler for more details:

    To make sure you have a nice clean driver installation, you should try the following.

    Note: I have put all images in spoilers - to view, just click on "Show" ;)

    To start with, you will need to have two small programs downloaded, along with the drivers you wish to install following removal of the old ones - the latest Nvidia Beta Drivers can be downloaded from here and I would advise saving them to your desktop for use later: NVIDIA DRIVERS 306.02BETA. One is called CCleaner and the other is called DriverSweeper. The first can be downloaded from here: CCleaner - PC Optimization and Cleaning - Free Download and the second from here: Driver Sweeper 3.2.0 - TechSpot Downloads - note: If you are prompted to install Yahoo toolbar or something else, just uncheck the box during installation of those two programs.

    Once you have them downloaded and installed, you will need to remove your current video drivers. You can do this by opening control panel > programs > add/remove program and then you will see several fields populated under Nvidia if you scroll down.....it will look something like this:
    [​IMG]

    You need to click on each of those and uninstall them one by one. A system reboot may be required during this process. Once done, your screen will have reverted to a low resolution and will look pretty awful, but don't worry - if you open Device Manager, you should see your Display adapters listed as Standard VGA for the top one and the bottom one will have a red cross and "failed to install" next to it - Don't worry, this is normal. See the pic below - where mine say Nvidia GTX 580m, yours will say Standard VGA and below the top one, you will see the red cross/failed to install.
    [​IMG]

    Ok, so when you have got to that stage, you want to reboot into safe mode by hitting F8 when you see the Bios splash screen and enter safe mode. Two things to do here are run CCleaner and DriverSweeper as an Administrator by right clicking each icon and selecting admin.

    Start with DriverSweeper - run as admin and you will see the following screen appear - you want to "analyze" and then "clean" until you get nothing coming back in the results field. You might need to repeat the "analyze/Clean" process so that it comes back with no results to be cleaned. Note - only run for the boxes I have checked in the red outline:
    [​IMG]

    Once you have done that, run CCleaner as an Administrator and clean files and registry entries. Choose the tabs on the left to select each one as shown in the pic below in red and then "analyze" and "clean" under the "clean" tab and "scan for issues" and "fix issues" for the registry tab, again until you have no results coming back for both - this might require 3 or 4 go's for the registry entries tab:
    [​IMG][​IMG]

    At this stage, I like to re-run DriverSweeper once more whilst in safe mode and just double check that it hasnt missed anything. I have found that sometimes, a few other entries needed "sweepeing" - just repeat the steps for running DriverSweeper as described above.

    By now, you should have a squeaky clean machine without any remnants of the older drivers which may cause conflicts with the new ones. That is all of the prep work done and you can go about installing the new/freshly downloaded driver of choice that you had previously saved to your desktop - so, we want to reboot to normal mode by restarting.

    Once back at the desktop, find the Icon for the Nvidia drivers you downloaded and right click and run as an Admistrator again - it's not essental to do this but I like to! ;)

    Follow the onscreen prompts and select "Express Installation" when asked to choose and the package will do its own thing and go about installing the new drivers. A reboot may be required.

    Now you have the drivers successfully installed, you will need to re-enable Sli Graphics - you will get a notification in the tray area that "This system is SLI capable and would you like to enable".......click the icon to open Nvidia Control Panel and check the box for Enable SLI:
    [​IMG]
    This will then require another reboot but the good news is that it's now all done......fresh clean drivers that should work just fine for you. I am using these drivers right now and they seem pretty good.

    Hope this helps out - if it doesn't, your issue may well be hardware related.....let's hope not! :thumbsup:

    Hope that helps.
     
  10. nantha939

    nantha939 Notebook Enthusiast

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    Here's thing i do :
    - Do manual delete the driver from device manager
    - Restart and delete the reg using driver sweeper
    - Delete the reg using ccleaner
    - Restart and try to install newer driver.. And still failed

    Install.jpg

    - try to uninstall (again) from windows installer/uninstaller.. failed

    Uninstall.jpg

    Device.jpg
     
  11. nantha939

    nantha939 Notebook Enthusiast

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    Oh i forgot to mention.. I ran driver sweeper and ccleaner under safe mode
     
  12. juliant

    juliant Notebook Deity

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    Try to remove everything in safe mode with driver sweeper and ccleaner. When you go back to windows, try to install dell driver and not the beta driver. If that also does not fix your problem, than most probably you messed up something in your windows files and you may require a clean installation... In my opinion...
     
  13. nantha939

    nantha939 Notebook Enthusiast

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    I already remove everything in safe mode..
    I tried to install dell official driver which is 302.72

    install dell.jpg

    As you can see, still failed.

    I guess i messed up something :confused:
     
  14. steviejones133

    steviejones133 Notebook Nobel Laureate

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    I agree with Juliant.....the only other thing I would try before a clean install would be the following:

    Turn off windows update auto driver updates by typing change device installation settings into the start menu box. Set it to look like below.

    device settings.png

    From normal mode - not safe mode - manually uninstall any drivers that show up in device manager until you are back at VGA. I would do this for the bottom Display adapter first and then the top one. Check in control panel/programs that you have NO Nvidia stuff showing.

    Reboot into safe mode and run Driver Sweeper and CCleaner as detailed before. Make sure that Driver Sweeper comes back with Zero results and also Registry clean for CClean comes back with zero results too....might take a few passes of both.

    Reboot normally and try the installation again - if you want to, grab a fresh download of the driver you want to use.

    If that fails, I imagine something is corrupted in the OS itself as by now, you should be able to install drivers without a problem.
     
  15. Mr. Fox

    Mr. Fox Overclocked | Overvolted Moderator

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    nantha939 - I think you may have something corrupted in your registry. I've never had trouble with NVIDIA or AMD driver removal of the nature that you are experiencing.

    Judging from the screen shots, something with the installer program is hosed.

    Do you have a System Restore point earlier that when all of your driver removal headaches began? Trying going back to a point in time before all of this started. Go back a couple of restore points earlier if you can.

    If that does not work out and neither do Brother Stevie's or Julian's last suggestions, I think you should either do a Respawn factory restore or just do a clean OS reinstall and be done with it.

    BTW, Driver Sweeper was replaced by Driver Fusion. I'm using that now and it's pretty slick. You may want to scope it out. I think it's worth the $14.99 they ask for it. It has some features that Driver Sweeper did not.
     
  16. bumbo2

    bumbo2 Notebook Deity

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  17. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    I agree, at this point a Windows 7 Clean Install seems like the wisest choice.
     
  18. nantha939

    nantha939 Notebook Enthusiast

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    Now that is my other problem.. I did not have a system restore point.. Hahahaha stupid me

    I think im gonna do a clean install os.

    Again, thanks for your suggestion Mr. Fox


    Sent from my iPad using Tapatalk HD
     
  19. nantha939

    nantha939 Notebook Enthusiast

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