Tuning the Aero 15-w/x/v7/v8 - Common problems & solutions

Discussion in 'Gigabyte and Aorus' started by margroloc, Apr 27, 2018.

  1. Rar9

    Rar9 Notebook Enthusiast

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    U mean remove and reinstall smart manager?
     
  2. Ollie222

    Ollie222 Notebook Consultant

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    Try just restarting the machine but if not then I'd try uninstall all versions of Smart Manager and then reinstall the latets one.
     
  3. KamilK

    KamilK Notebook Enthusiast

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    Hello

    Currently I am stuck with no sound in my aero 15x. Tried everything with fresh windows install with no success any suggestions ? I have sound when I received my laptop

    Windows suggestion from trouble tool is No speaker or headphones are plugged in
     
    Last edited: Dec 9, 2018
  4. steakikan

    steakikan Notebook Consultant

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    try to install the audio driver from smartupdate?
     
  5. KamilK

    KamilK Notebook Enthusiast

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    Done it all version from smart updater, gigabyte website, even old windows driver from updater. Still same.
     
  6. steakikan

    steakikan Notebook Consultant

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    Can you check your sound devices setting? Right click on Sound icon on taskbar, choose Sounds and then on the tabs choose Playback and screenshot that.
    upload_2018-12-11_19-39-35.png
     
  7. KamilK

    KamilK Notebook Enthusiast

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    Got only 1 device and it is showing as a unplug[​IMG]
     
  8. KamilK

    KamilK Notebook Enthusiast

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    Update :

    Spend some time with Zoltan from Hid evolution and it looks like foulty sound card on motherboard.

    I received fantastic customer service and will be returning my laptop HID evolution already organised shipment for free for me even they don't have to.

    After all issues with aero 15x starting on software ( smart manager, smart updater etc) finishing on hardware sound not working I decided to move to different laptop.

    Thanks for people on forum that tried to help.
     
  9. aplzx

    aplzx Newbie

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    wrong thread, please delete
     
    Last edited: Dec 21, 2018
  10. introid

    introid Newbie

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    Hi guys,
    I just ordered an Aero 15x V8 with FHD screen, first model had keyboard problems (D key needed to be smashed) and creaks with the F5 one. I've received a replacement one which has totally different components inside, LG screen now before AU OPTRONICS, Kingston memory (before I don't know, could I find this through Windows information system? I've saved it...), Toshiba SSD and before a slow Transcend), also different keyboard running much better but having the right shift key with dimmer LED.
    Could you please tell me if the LG screen is better than the AU OPTRONICS? I'm having backlight bleed too with this one... I'm shocked with the black level of this screen which is poor compared the the Sharp screen of my Dell Precision 5510 at work.
    I don't know if I must give up on that Aero and wait for something else, new one supposed to be announced at CES beginning of January.
    My unit looks better than my previous one but it's older regarding manufacturing period...
    Many thanks for your insights!
     
    Last edited: Dec 23, 2018
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