Trying To Choose A 17.3" Laptop .

Discussion in 'What Notebook Should I Buy?' started by Skyehammer, Jul 3, 2016.

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  1. Skyehammer

    Skyehammer Notebook Geek

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    Hi Guys ,
    I currently use an old refurbished Lenovo T410 , 8GB , 1TB - if it had a 17" screen and was equipped with more up to date components I would keep it but the time has come to upgrade - My main interests are Photography and watching films as well as the usual surfing , blogging etc .
    Many sites recommend the Dell XPS 15 but I am adamant that I want a 17.3" sized machine and have narrowed it down to around four or five . I live in the UK [ North West Scotland ] .
    My budget is anything up to £2000 but I'd rather spend less .

    1. My first choice is PC Specialist's Octane 2 [ Clevo P771DM ]

    2. Equal 1st is the Dell Precision M7710 [ refurbished ]

    3. Alienware 17 R3

    4. Lenovo Y70

    5. Lenovo Ideapad Y900 [ not yet released ]

    Now whenever I've been looking at recommended laptops for Photo Editing invariable the suggestions are Gaming Laptops but I am looking for something that will last and is sturdy , weight isn't a factor , neither is battery life - reliability is . I would have added the Lenovo Thinkpad P70 but in reality it is out of my reach but there are one or two refurbished Dell 7710 out there that I can afford .
    I've read negative and positive articles about Dell but would be interested in hearing first hand reports from actual owners of any of the above or recommendations of any 17.3" machines .
    Thank you in advance .
     
  2. penguinslider

    penguinslider Notebook Consultant

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    The 7710 is a good choice, aside from the 17" screen, it might be overkill for your purposes but it is a good machine.

    I work mainly with Dell machines and Dell is a big company designed to work with other companies. Most likely the Dell issues that you have read are from individuals that have bad experiences with their customer support line. While I agree that Dell needs to work on their customer service for non business users, if you do know how to navigate their systems, you will be well supported. I don't know of any other company that will replace a failing hard drive on a warranty covered machine with no questions asked.
     
  3. Skyehammer

    Skyehammer Notebook Geek

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    Thanks for your reply , Penguinslider - when you say non business users are you referring to the common man like myself , do you think I may run into difficulties should my 7710 under warranty fail in some way ?
    PC Specialist's customer service is said to be excellent and I should imagine that if a hard drive were to fail they would replace it . I have no first hand knowledge of either company though .
    I agree that the Dell 7710 would appear to be overkill for my needs but I want a sturdy well built machine and I think that maybe the mobile workstation is the route to follow . I could be wrong and I am open to other suggestions .
     
  4. penguinslider

    penguinslider Notebook Consultant

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    You will most likely get the same level of service as "corporate" laptops. What I meant in my prior post is more in the way that you have to find the right department or express yourself in the right way to the representative on the Dell side. Dell farms out their customer services people to other countries and these people are often not technically inclined and follow a script, AKA they are biological robots. And that's the reason why I say business users are better at receiving support because we deal with the maze every day.

    If you do get that Dell refurb unit, make sure that the warranty still good. And others here might disagree with me but the secret to getting good service with deal is talking to their reps via the chat box.

    In case you do get a Dell, save this link. After troubleshooting and determining it is a hardware issue, use it:
    http://www.dell.com/support/incidents-online/us/en/19/contactus/Dynamic

    Enter your Service Tag and choose the chat option..
     
  5. tijo

    tijo Sacred Blame Super Moderator

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    My experience with buying Dell laptops meant for businesses like the Latitudes and Precisions is that you'll deal with business support. Buy an Inspiron and you'll deal with consumer support. Heck, I called consumer support for a broken key on my M6700 and I was promptly redirected to business support where they sent a replacement keyboard no questions asked.
     
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  6. Skyehammer

    Skyehammer Notebook Geek

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    Hi Penguinslider ,
    That was extremely helpful advice and thank you very much for the link .
    The problem that faces me is whether to buy a NEW Octane 2 or an USED Dell 7710 - obviously with all used laptops we are completely ignorant of the history - I am at an advantage in that I will be buying from a Dell RE-Seller as opposed to a private seller - the firm comes with excellent reviews and I'm sure they would help me all they could should something go awry .
    Does anyone know if some sort of ' failure rate ' chart exists concerning these top workstations such as the Lenovo P70 , Dell 7710 , HP ZBook 17 G3 ?
    Regarding the 4k screen on the Alienware - I took that onboard and configured it to my needs and it does fall within my price range here in the UK coming in at £1887.00 .
    The Dell re-seller advised me to go with the 7710 but there again he didn't have any Alienware 4k laptops for sale !
    Another problem I have is - whichever laptop I choose , that will be all my money gone , so I have to get this decision right .
    All help making it will be very much appreciated and thanks PS for all your advice thus far .
     
  7. Skyehammer

    Skyehammer Notebook Geek

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    Hi Lineisy ,
    That is it in a nutshell -
    Whenever I look for suggestions of 17" laptops for the use of Photo Editing it's invariably gaming laptops that come up - then when you come to the 17.3" mobile workstations the pricing is so prohibitive you are almost forced to return to the gaming variety . It seems to me that companies such as Lenovo have decided that the public only want their 15.6" varieties unless you're willing to part with £2000+ .
     
  8. CaerCadarn

    CaerCadarn Notebook Deity

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    Clevo Laptops have massively improved in build Quality over last few years, so I can warmly recommend your first choice. You could also go for the Vortex (P870DM), which is King of the Hill and will suit your needs admirably. If you insist on Quadro graphics then the Dell M7710 surely is a great machine too.

    You can get a ton of Support over here too.
     
  9. Skyehammer

    Skyehammer Notebook Geek

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    Thanks for your input Caer Cadarn - I've been a member of the PC Specialist forum for about a year now so I'm very much aware of the Octane , Defiance and the Vortex but thanks for that link , you can never get enough information when parting with so much money !
    Do you own a Clevo then , Caer ?
    The only problem or should I say doubt I have about the Octane is the screen quality , more than one person has complained about this - what's your opinion on the LG screen that's used ?
    Perhaps they're being too picky .
     
  10. penguinslider

    penguinslider Notebook Consultant

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    What is the status of the unit you are thinking of getting? Is it "as new"? If you are getting it from Dell, it should come with the same warranty as if you are getting a totally new machine. Most of the issues I have seen online with the 7510/7710 are from the teething issues that it had during its launch, most of which have been fixed.

    Speaking of money, have you considered getting a smaller laptop and then getting a larger external screen? Could be cheaper for you.
     
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