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Tried your 1520's headphone jack?

Discussion in 'Dell' started by EnderSaves, Jul 13, 2007.

?

Does your 1520's headphone jack transmit hard drive/internal laptop distortion/feedback?

  1. Yes

    244 vote(s)
    73.5%
  2. No

    88 vote(s)
    26.5%
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  1. Scypher

    Scypher Notebook Geek

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    this threadshould be a sticky...
     
  2. southend517

    southend517 Notebook Enthusiast

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    with the first 21 days I can get a different one (but I'm scared they with send me some refurb one) so I might go the fix it route.

    "In this case I as per the warranty you have, there are two options availabe for
    you ::

    1) I can setup the depot service for you in which the system will be throughly
    examined by our Dell technician in depot to resolve the issue in one go.

    2) As per your system warranty is concerned, your system is under 21 days
    customer satisfaction policy so I can set up a system exchang for you. Please
    get back to me soon with your wish so that I can setup a service to get this
    issue resolved without any delay.
    "
     
  3. ojchillinndc

    ojchillinndc Notebook Evangelist

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    This post should be a sticky. This is a major problem.

    Remember before your 21 days you can ask for a new puter or a refund. After your 21 days, you are stuck with it and won't get a new one unless it is a complete POS and I'm sure Dell won't cal a noise problem in your headphone jack a major POS.

    Don't let that 21 days expire.

    I've invested a lot of time to this post and I don't even own a 1520. But I don't want to see people get hosed 'cause this noise problem is complete BS. Get what you what you paid for! Not what Dell thinks what you paid for. You worked all those long hours to save for this puter not Dell.
     
  4. phomanny

    phomanny Notebook Consultant

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    He received July 30th. Is this a sign that Dell is now making 1520's without the problem?
     
  5. davron

    davron Notebook Evangelist

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    Well I don't know why, but my laptop makes noticeable noise only when I use dell's headphones.

    There is no noise when I use:

    1) My own headphones,
    2) Built in speakers
    3) External speakers
    4) TV.

    So I don't believe this is a major problem. I might be wrong though.
     
  6. thevjm

    thevjm Notebook Evangelist

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    Would something like this solve the problem?
     
  7. bmckenna

    bmckenna Notebook Guru

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    I'm upset, because the noise problem is really the only thing I dislike about the laptop. My screen is flawlessly gorgeous (WXGA+), and the speed since I reinstalled Vista w/o bloatware is fantastic.

    Really, though, I've been looking for an excuse to buy a bluetooth headset, so...mayhaps I'll just bite the bullet. Have we actually CONFIRMED that a bluetooth headset doesn't have the problem?

    Alternately, I would consider opening my laptop up and shielding the cable with aluminum foil if I wasn't afraid of shorting something. Quick, someone bolster my confidence so I can tinker!
     
  8. davron

    davron Notebook Evangelist

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    Isn't that going to ruin your warranty?
     
  9. bmckenna

    bmckenna Notebook Guru

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    Probably...do they have any seals or stickers anywhere that would be broken if the laptop was opened? Maybe I can request a motherboard repair, and when the tech comes, ask him to do it. The one tech that I had on my last laptop was pretty chill, he probably would've done it.
     
  10. davron

    davron Notebook Evangelist

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  11. taso89

    taso89 Notebook Consultant

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    Are you guys sure this isn't just a stethoscope effect? I have the same problem on my desktop with the onboard sound when I use earbuds, but not other headphones. This is perfectly normal although quite undesirable.

    My Inspiron 1520 is set to arrive soon, I hope this is bearable..
     
  12. bmckenna

    bmckenna Notebook Guru

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    It varies with the activity of the computer; I'm pretty convinced it has to do with the c2d processor as previously stated.
     
  13. kwalls007

    kwalls007 Newbie

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    I plan on ordering a 1520, or Vostro 1500 tonight. To me it sounds like a bad ground. I work as a AV technician, and in almost all computers there is a sound like this when they are hooked to high powered speakers. We use what is called a direct box to fix the problem, which can lift the ground all together(i think thats how it was explained to me). Anyways, when using this box, we no longer get the noise. I have also had some time to experiment with this issue on my previous notebook. When plugged in, the noise was horrible. Upon unplugging the notebook from power, the noise completely disappeared. Using the direct box i could use the headphones and lave the laptop plugged in and not hear any noises. The box has the option of gnd/lift. The lift option is what kills the noises. To me, it sounds like either a shielding issue, or a grounding issue, but then again, im no professional ;)
     
  14. Zydan

    Zydan Notebook Evangelist

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    Mine has it unfortunatly.
    I remember some threads a while back about some fixes but can't seem to find them anymore.
     
  15. bmckenna

    bmckenna Notebook Guru

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    I don't know what the cause is, suffice to say that mine improved very slightly, if at all, when the power supply was unplugged. I'll call Dell sometime tomorrow evening, most likely, to see what can be done to resolve this problem.
     
  16. SigmaSix

    SigmaSix Newbie

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    This is horrible this issue is the only thing stopping me from enjoying my laptop, besides that annoying whine that is due to the Power States. I am going to call Dell and see what they can do if nothing I will return my laptop.
     
  17. taso89

    taso89 Notebook Consultant

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    BTW I know not everyone will want to do this, but you can always buy the ExpressCard X-Fi Extreme Audio for about 60-70 bucks (same that you would pay when configuring your system) afterwards. Not that you should have to, but I do want to say you can.

    Does this issue occur on regular headphones too or just earbuds, the ones that go deeper in your ear? Because if it's only the latter of the two, then I can say that is a flaw of earbuds rather than the notebook, and it's really more about how sound transfers because of the stethoscope effect.
     
  18. chelet

    chelet Notebook Deity

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  19. ojchillinndc

    ojchillinndc Notebook Evangelist

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    Has anyone confirmed if this is a grounding issue or not? Has Dell successfully fixed anyone's NB yet? Just wondering if Dell finally has a grasp on this thing or not.
     
  20. zragnarok2

    zragnarok2 Notebook Enthusiast

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    its caused by bad grounding... i think dell is skimping on the AC adapters that only have 2-prongs (no ground).. my older 700m came with a 3-prong adapter and has no issues
     
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