Track Pad Response

Discussion in 'MSI' started by Trailryder, Jan 26, 2020.

  1. Trailryder

    Trailryder Notebook Guru

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    Hey all,
    I'm unfamiliar with these gaming type laptops and how they might be configured differently than, say, a work laptop.

    I have a MSI GE65 Raider. I did a clean install of Windows 10 after I got it. I've always used a mouse with it. Don't remember using the track pad any, but I'm noticing now that, whereas the pad seems to work like you'd expect with finger gestures, it has no "tap the pad to select" function. Have to click the left button for that. Is that normal for a gaming laptop?

    The pad was running the Microsoft drivers from the fresh install, so I downloaded the MSI package and installed those. No difference.

    Thanks
     
    Last edited: Jan 29, 2020
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Have you tried just tap to click once? How about twice?
     
  3. Trailryder

    Trailryder Notebook Guru

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    Yes. Move the cursor with finger gesture to something selectable, then tap once to select or open. Nothing happens. Tapping twice neither.
     
  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Did you install the correct touchpad driver for your system? Can you check the device manager to see what happened to the touchpad device before and after the installation?
     
  5. Trailryder

    Trailryder Notebook Guru

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    I got the drivers from MSI for my particular laptop. I checked the driver version in device manager before and then after install of the new ones and they had been updated.There were 3 .ini files in the driver package. I installed all 3.
     
  6. Trailryder

    Trailryder Notebook Guru

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    So, I didn't set bios defaults or clear the CMOS before or after doing a fresh install of Windows. Think I should have?
     
  7. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    The single tap & double tap should work without the driver though. Not sure how it would fix such issue.
    Check with MSI tech support to see if you can obtain a firmware for your touchpad to resolve the issue.
     
  8. Trailryder

    Trailryder Notebook Guru

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    Think I'll try uninstalling the device in Device manager. Shutdown/reboot and scan for hardware changes. That should reacquire the trackpad and then if windows installs drivers for it and it doesn't function right, I'll then update the drivers with the MSI ones again.

    Thoughts on that?
     
    Last edited: Jan 29, 2020
  9. Trailryder

    Trailryder Notebook Guru

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    I figured out what was wrong. There's someone at this keyboard that's been around long enough to have used Windows 95.

    When I look for settings, I still to run the Legacy Control Panel that's still included in Windows 10. Still not used to the new Options menu of Windows 10, nor can I remember everything that's in there or where it's at. I keep forgetting you can search for things just by typing what you're looking for in a search box instead wading thru every freakin' thing you can click on.

    There's a "tap tp click" box in Options menu under devices> touchpad that wasn't ticked.

    It sucks getting old!
     
    Kevin@GenTechPC likes this.
  10. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It was that simple, glad that you were able to figure it out. :)
     
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