Toughbook CF-54 Media Bay Battery Socket

Discussion in 'Panasonic' started by -watcher-, Jul 19, 2019.

  1. -watcher-

    -watcher- Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    6
    A year ago I purchased a Toughbook CF-54 that had a DVD multi-player installed. After experiencing deficient run time on the larger mAh main battery, it became clear it needed the secondary battery, which was easily obtained.

    To my surprised, upon opening the panel to remove the DVD player, it became clear that the interface socket for the DVD was in a different location than for the secondary battery and that socket with its associated ribbon cable was not present. From Heartland I learned that recent changes at the company required all integration or alterations to be pre-approved by Panasonic, who denied the request.

    I am now in search of the required parts and any installation details beyond the obvious. If anyone here has performed this upgrade or sourced these parts I'd be interested in learning from where. Even a list of parts and part numbers would be useful at this stage.

    My thanks in advance.
     
  2. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,045
    Messages:
    6,161
    Likes Received:
    2,168
    Trophy Points:
    331
    What they mean is that Panasonic bought Heartlands back a few years ago.
    What I have heard about the second battery is this upgrade had to be done at the factory when ordering the 54.
    @Shawn @SHEEPMAN! @Toyo

    This is all I could find so far
    http://forum.notebookreview.com/threads/life-with-the-54-after-a-few-months.786109/#post-10169404
     
    Last edited: Jul 19, 2019
  3. Shawn

    Shawn Crackpot Search Ninja and Options Whore

    Reputations:
    1,515
    Messages:
    8,026
    Likes Received:
    1,819
    Trophy Points:
    331
    Interesting
     
    evenflow153 likes this.
  4. -watcher-

    -watcher- Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    6
    It would seem the reason it might have had to be configured from the factory is that the ribbon cable that connects the DVD player power/SATA socket to the motherboard bus is the same bus location the secondary battery connector would be connected. I don't have another CF-54 with the secondary batter to confirm this. It just visually appears to be the case. There is a space for the secondary battery socket with threaded holes to mount it to. I would simply need that socket and the ribbon cable to make the upgrade, assuming there are no other non-obvious parts. I suppose it could even be possible to relocate the multiplayer socket, assuming they are identical, but that would still require the ribbon cable. Thus, I am in search of the parts and some confirmation the process has no other complications.
     
    toughasnails likes this.
  5. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,045
    Messages:
    6,161
    Likes Received:
    2,168
    Trophy Points:
    331
    Were you asking them to do the upgrade or were you asking about buying the parts ? They must have a good reason for not doing the upgrade. The question is why ??
     
  6. User32

    User32 Notebook Deity

    Reputations:
    43
    Messages:
    716
    Likes Received:
    189
    Trophy Points:
    56
    Because it's Panasonic. If you're not a company they'll give you the middle finger. Rightfully so IMHO, it keeps out the "normies"

    Been there done that when I wanted to order parts for the Toughpad I had two years ago.
     
    Last edited: Jul 19, 2019
  7. Shawn

    Shawn Crackpot Search Ninja and Options Whore

    Reputations:
    1,515
    Messages:
    8,026
    Likes Received:
    1,819
    Trophy Points:
    331
    It is possible that they use different mainboards.
     
  8. User32

    User32 Notebook Deity

    Reputations:
    43
    Messages:
    716
    Likes Received:
    189
    Trophy Points:
    56
    Which wouldn't surprise me either, like the 31 Performance Model can't use a Media Bay Battery.
     
    Shawn likes this.
  9. -watcher-

    -watcher- Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    6
    I was willing to have them perform another integration to add this feature, was willing to purchase parts to conduct the installation on my own and asked if they would at least provide part numbers for the needed components after denial by Panasonic. They advised me they could not.

    As far as the reason for the denial, Panasonic responded that they did not have a configuration for the CF-54 that included all my features and would therefor not authorize the customization. This despite the fact that Heartland had performed the previous integration on this unit. That said, the reason is entirely irrelevant to the outcome. I'm still in search of the part numbers and/or parts. If their reason was irrational, the denial would still have the same outcome. Thus, I'm disinterested in Panasonic's internal policies or in changing their mind. Instead, I'm in search of a solution.

    This circles back to the beginning of the thread. Does anyone know a source for the needed parts, the part numbers involved, and any details needed to conduct the work?
     
  10. Shawn

    Shawn Crackpot Search Ninja and Options Whore

    Reputations:
    1,515
    Messages:
    8,026
    Likes Received:
    1,819
    Trophy Points:
    331
    This is confusing. What exact things did they already add?
    What exactly do you want done now, if Heartlands already did it to this exact unit?
    If it is already done, then why get it done again?
     
Loading...

Share This Page