Touchpad issues on Windows 10

Discussion in 'Asus' started by Dennismungai, May 20, 2019.

  1. Dennismungai

    Dennismungai Notebook Deity

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    Hey there,

    On the Asus GM501GS XS74 (Zephyrus M), I have an issue whereby the touchpad is disabled shortly after Windows 10 starts up. The option to disable touch pad when mouse is connected is unchecked in settings. No other settings for the touch pad have been modified.

    Having to plug in a mouse every single time I boot into Windows because the touch pad is disabled on boot is just annoying. Has anyone else encountered such an issue? Any fix out there?
     
  2. Dennismungai

    Dennismungai Notebook Deity

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    An update: It may be related to Logitech's software (LGS).
    Check this thread on a user who ran into the same issue: https://community.logitech.com/s/qu...ows-10-option-is-not-working-when-lgs90042x64

    To reproduce: When I unplug my mouse, I see the current mouse being removed in device manager.
    However, a residual device named "Logitech Virtual Gaming Mouse" remains untouched.
    On this laptop, I use two mice, a G502 (at the desk) and the G703 lightspeed (when I'm on the road).
    Will retry after uninstalling Logitech's Gaming Software.
     
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