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Touchpad cursor jumps erratically during usage

Discussion in 'Dell' started by Kehl, Feb 2, 2008.

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  1. Kehl

    Kehl Newbie

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    I formatted my new Vostro 1500 and installed XP Pro and I am having issues with my touchpad. When I am trying to move the cursor around the screen it tends to randomly jump around. I have tried re-installing the drivers, changed the touch sensitivity towards a heavy touch, disabled tap to click and touch check because support suggested that. It still has not solved my issue. In the synaptics touchpad properties when I check “Disable Touchpad / Pointing Stick when external USB mouse is present” the program pops up with a balloon notifying me that it has disabled the touchpad because another pointing device is plugged in. I do not have any other devices that I know of attached and I am wondering if a driver issue is causing the problem. When I look in the device manager, there appears to be some duplicate items.

    Human Interface Devices:
    • Bluetooth Virtual HID Device
    • HID-complaint consumer control device
    • USB Human Interface Device
    • USB Human Interface Device

    Mice and other pointing devices:
    • HID-compliant mouse
    • HID-compliant mouse
    • Synaptics PS/2 Porting Pointing Device

    Can anyone offer any suggestions? This is driving me crazy. I am sorry if this is a duplicate post, but I tried searching and have yet to find something that fixes the issue.
     
  2. nizzy1115

    nizzy1115 Notebook Prophet

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    You may need your touch pad replaced.
     
  3. Kehl

    Kehl Newbie

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    I'll talk to dell about that monday, I am beginning to think its a software/driver conflict though. I have noticed that sometimes the touchpad works perfectly and synaptic software does not detect another mouse. Other times it detects another mouse even though I do not have one installed that I know of. Only when it seems to detect two mice do I know I have major issues.
     
  4. Merranza

    Merranza Notebook Consultant

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    I haven't done a fresh format yet on my 1530, but I can tell mine does that too, sometimes, there's even a weird command added to the fact the cursor jumps to a random place such as deleting a portion of the text or going back one page in my browser etc.
     
  5. kamote

    kamote Notebook Geek

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