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Toshiba satellite A350 bios recovery (Phoenix)

Discussion in 'Toshiba' started by dirak1974, Mar 20, 2010.

  1. dirak1974

    dirak1974 Newbie

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    Hi
    A few days ago, I did a big mistake, I was trying to update my laptop bios, but the stupid winphlash , started without any intervention from me! and the result? a dead laptop. since then, I was badly looking for some solution, and finally I did it! my laptop is alive now! so I wanted to share the method with the forum's members.
    First of all, it's indeed possible to recover a dead bios using a usb drive! so, no need to use a usb floppy drive which is useless , since most modern bios files, are bigger than 1.44Mb, so the file can't fit in a single floppy!
    Second: a lot of people do not succeed in recovering dead bios because of using the wrong tools! the key is using a specific Phoenix tool. Crisis Bios Recovery , but one version is the right one : 1.0.0.4, it is able to creat a usb recovery drive ! you can download it from here :

    Code:
    http://www.mediafire.com/?1mnzygmizgm
    The method is as follow :
    1- Extract the rar file, you will have a folder named crisdisk.
    2- Download the bios flash rom file, and rename it to BIOS.WPH, the put it in the crisdiks folder , beside WINCRIS.EXE.
    3- Insert your usb drive , it’s better to have one with less than 2Gb, and open WINCRIS.EXE , choose ‘’Removable ‘’ in Disk format, thenk click on
    ‘start’.

    [​IMG]

    4- Now, in your dead Laptop, remove the battery , CD or DVD rom, any card, unplug it from the AC source , and put in the usb drive.
    5- You must put your laptop in Crisis Recovery Mode, by Holding down: Fn+B and while holding, plug the computer in to power and press the power button.
    6- You should see the usb drive LED blinking for a while, then it stops ! wait for 2 or 3 min until the CPU Fan noise stops.
    7- Unplug the power , and boot yor laptop, it’s alive ! eh voilà ! :)
     
  2. bolzn87

    bolzn87 Newbie

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    hey i got the same problem with my Toshiba Satellite A350D, but i didnt work out yet :S..........i tried several CrisisDisks, the only thing that works is the key-combination for getting in the special boot-mode, but after reading the dsk nothing happens, no peeping, the fan spins fast as before......
    which Model of the A350D you got exactly?
     
  3. lareooreal

    lareooreal Newbie

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    It worked for my Satellite A500 - N19 perfectly after crash during BIOS flash.
    I tried to flash the version 1.90 and the computer got frozen.
    I had problems to obtain the BIOS file because you only can download the WIN flash utulity. If you download the 1.90 win version you can start the application on another computer, then "browse" to the bios location within the application ( i.e. C:\WINDOWS\Temp\WINPHLASH\BIOS.ROM (2.1 MBytes large) and rename
    it as BIOS.WPH and place it into the crisis folder as described.

    Create the bootable USB stick (the bios file is then in there, beware the USB stick gets erased!)

    Boot the computer while hilding the F12 key during power button pressing.
    The USB disk shows an activity LED for above 10 secs, then the FAN powers up to maximum (good sign), wait and do nothing, the procedure needed about 2-3 minutes to complete. The computer went down itself and
    then remove the usb and restart - alife again !!!!!!
     
  4. mcls57

    mcls57 Newbie

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    Thank you very much.
    It worked with my french Satellite P200D too.
    Great job, thank's again.

    For those who try to rescue a broken bios :
    - take care to follow the steps described
    1. Create a boot disk with Phoenic Crisis Disk Build
    2. Look for the right bios from the Toshiba website - I tried several bios version until I found the goob one. With each wrong bios version the update went wrong and kept the screen black
    3. Only with the adapted bios version for my notebook the whole procedure workes well and notebook powered off alone. After this everything worked well again with the last bios updated.

    It worked for me with an external floppy drive. I didn't try it with an usb stick.

    Really thank's again for your help.
     
  5. leosar

    leosar Newbie

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    thank you to share us your knowledge
     
  6. Segga

    Segga Newbie

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    Dear, I have a problem with my notebook Satellite L305D-S6979A. I need to find the file Bios.WPH for my notebook. Do you help me please. Thank you. Best regards, Silvio
     
  7. choco1

    choco1 Newbie

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    Dirak1974,

    I have a bricked Toshiba A350 22Q.
    I tried your method with no luck.
    Could you please post the bios that you used to reflash? As mine doesnt work.

    Thanks
     
  8. choco1

    choco1 Newbie

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    I have extracted the Bios file for my Toshiba A350 22Q laptop with WINRAR.

    -First I downloaded the official Bios update fom Toshiba website.
    -Then I unpacked the zip file (bios-20100421103433.zip) to a folder of my choice.
    -BE CAREFULL AT THIS POINT: DO NOT double click the unpacked exe file!
    in my case the file is called : BIOS_V240_Win.exe
    -Extract the *.exe file with WINRAR (Right click the exe and choose "Extract Here")
    -DO NOT TOUCH the SETUP.EXE files as they will start the update procedure potentially crashing your PC (any PC!)
    -You now should see a couple of files, but we only need the ROM file. (in my case: tkaa240a.rom)

    I'm guessing this rom file can be used for the Toshiba A350/A350D notebook series. Better to get the rom for your model at Toshibe support site.

    I have uploaded the BIOS Rom file here for people who want it:
    Use at own risk!

    MEGAUPLOAD - The leading online storage and file delivery service


    I'm very thankfull to dirak1974 & other members on this and other forums for posting their solutions.
    However, I still havent been able to recover my Laptop. I tried various methods with 4 different USB sticks and also a USB 2.0 Card reader with 256 MB SD card.

    My laptop goes into Recovery mode using FN+B, reads the USB stick/SD card for about 10 seconds.
    After that nothing happens. Waited as long as 20-30 minutes at various tries.

    I'm very upset at Toshiba for putting such a dangerous bios update method on their website. I'm a advanced computer user and rarely have issues I cannot fix by myself.


    The same thing as Dirak1974 and lots of other Toshiba laptop users (worldwide) happened to me.
    After download & unpacking, Winphlash just started the Bios upgrade without PROMPT! This is NOT acceptable!

    Calling Toshiba customer service (The Netherlands) is really not helpfull at all. Telling me a bios update is not a smart thing to do.
    My answer-> Then why do you put it on your website? And a Bios update is sometimes neccesary for upgrading the machine.

    After that the guy wanted me to send the laptop to a notoriously bad service center (regarding notebooks) DYNAFIX.
    Of course i will not do this if I don't want my notebook to be even more damaged.

    In my case the Bios chip probably needs to be replaced (instead of the whole mainboard.)
    I dont have experience at this, so need to find someone who can.
    First i'll try some other sofware based solutions and hope for good luck.

    I'll keep you guys posted...
     
  9. Kstucci

    Kstucci Newbie

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    I'm having a massive heart attack. My problem isn't new, same as the problems on this thread. No matter how good I follow these instructions something goes wrong.

    I would like to know if you need to change the original bios rom's file extention too cos you'll be told if you change the .rom, your file will be corrupted. Should I change the file extention to (BIOS.WPH) or leave it as (BIOS.WPH.rom). Help me cos I'm confused. Thanks
     
  10. Kstucci

    Kstucci Newbie

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    I just realized that my pen drive or diskette is empty even though I run the crisdisk. Help!
     
  11. starpelican

    starpelican Newbie

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    pls could sumbody help me with the right bios file for toshiba satellite l500-017.
    looks lyk it's been taken off the list of available computers on toshiba's support site...
    also how long should u hold down fn-b before releasing..my fan turns @ full speed but i don't see any light from the usb's led..PLS HELP!!!!!!!!
     
  12. kloy

    kloy Newbie

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    i've done all this but it's not work..
    i just hear the buzzer sound..
    please help me!
    my laptop model : toshiba satellite L310 PSME6L-00U001
     
  13. pelrac

    pelrac Newbie

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    Hi everyone,

    this method worked out for me on my A500-02E (Toshiba Satellite).

    Here is the method I used to create my usb key.


    1.)Use a usb stick and do a format as FAT from windows.
    (I use 1gb stick)

    2.)Run WINCRIS.EXE select your formated usb stick Click the "Start" button whait and a message come and say to "Remove your stick
    and reconect" So remove the stick click "OK" to the window (do not close the WINCRIS.EXE and dont click anything else) and reconect.
    Afer choose "YES" in the windows say "Do you whant to format onother crisis disk?" and click again the "Start" button.
    (This is to make sure we update the CRISBOOT.BIN in usb boot sector. For me works like that.)
    (If WINCRIS.EXE doesnt run and give an error try to run it in compatibility mod)

    3.)Remove your stick and reconect, copy in the stick the "MINIDOS.SYS"-"PHLASH16.EXE" and finaly your bios with name: bios.wph.

    The only time it worked for me is when the bios filename was in lowercase.

    Using Fn + B on boot up, the fan kick in high rev, the system read out from usb key for about 10 - 15 sec, then system powered off after 5 min.

    re-installed dvd, hard disk and battery... back in business...

    Thanks a lot for this thread...
     
  14. SSvastika

    SSvastika Newbie

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    Thanks to all and to Pelrac (helped with compatibility mode)
    After two days of searching and trying different methods I was able to restore my customer laptop.
    To others who did not managed to wake up your toys - keep trying - there is method somewhere for you as well.
    I'm not sure if all steps from this forum were right or the problem was dvdrom still not removed, but finaly it's done.
    Thanks again!!!

    P.S. Laptop Toshiba Satellite L450D-11W - if someone got similar problems I can post my steps, but I'm sure that info here is enough :)
     
  15. computerbitz

    computerbitz Newbie

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    Anyone got a working copy of the link for crisis disk as the one posted aint working for me thank in advance
     
  16. kapros2011

    kapros2011 Notebook Enthusiast

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    nice one bravo
     
  17. Andi24

    Andi24 Newbie

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    Dear, I also have problem with my satellite a350 PSAL6A-04W016. The laptop cannot boot (whether using battery or when power cord is plugged). Fan is on for seconds then off. No display, the screen is totally black.
    This problem may be because a day before, I put my laptop to sleep immediately when a mouse is attached on it. I unplugged the mouse while the lid is still closed. Then, the laptop is off by itself. When I try to to turn it on, the problem above appears. Could you please help me. Many Thanks
     
  18. alxlbf2

    alxlbf2 Notebook Consultant

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    WoW! There are now two options:
    1. You laptop killed its BIOS and you will have try to recover it or re-prgramm the ePROM/ROM with a prommer.
    2. Your MoBo died. If it has warranty just sent it back to TOSHIBA.
     
  19. Andi24

    Andi24 Newbie

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  20. vinhhtr

    vinhhtr Newbie

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    I have problem with Toshiba satelite L310

    Help me!:confused:
     

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