toshiba camera assistant software not working - help

Discussion in 'Toshiba' started by batkinson001, Sep 14, 2007.

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  1. batkinson001

    batkinson001 Notebook Consultant

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    hey all,

    my Toshiba came with some software that controls the built-in 1.3 mega pixel camera, however when i try to start the software, well click on any of the buttons on the camera's tray-bar that is docked at the left side of the screen, nothing happens...

    I have tried reinstalling the program and that didn't do anything.

    any ideas on why the program will not work, and how do i get it to work?
     
  2. batkinson001

    batkinson001 Notebook Consultant

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    I ended up reformating my laptop using the recovery disc that Futureshop made for my laptop, it worked afterwards, however they have released newer versions of the program for the webcam, and the fix may be in there, try updating the software:

    go to:

    http://209.167.114.38/support/techsupport/ln_TechSupport.asp

    select your family (satellite), model (a200) and part number (PSAE6C-TH7ODC - found on the bottom of your laptop I think), then click GO, then click drivers and downloads, then in the right-hand drop box select your OS (mines Windows VISTA), then click on the link to download the camera software, though it is also recommended to update the rest of the software on your laptop too, just avoid the BIOS update unless you REALLY know what you are doing.

    Hope this helps.
     
  3. ksi

    ksi Newbie

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    I have a same problem but when I choose model (mine is A210-169 and I cant enter 169) in the selection of part number there is no number of my model...
    so what can I do?
    I dont understand why my model is not there....
     
  4. batkinson001

    batkinson001 Notebook Consultant

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    look on the bottom of the laptop in the same sticker that has your model (A210-169), there should be a part number beginning with PSAELC or PSAFGC or PSAFGE, look for that in the drop down list-box for part numbers.

    the site i am getting my info from is the toshiba CANADA site, so, after googling your model, i found:

    http://eu.computers.toshiba-europe....p/productPage.do?service=EU&PRODUCT_ID=135277

    shouldn't be too hard to find the drivers and other downloads for your laptop...
     
  5. kaboskii

    kaboskii Newbie

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    need help with my computer camera
     
  6. kaboskii

    kaboskii Newbie

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    i need help in getting my computer software to work
     
  7. Zfinster

    Zfinster Newbie

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    Hey I am having trouble with my camera assistant software. My video recorder does not respond sometimes when I try using it PLEASE HELP!!!:confused:
     
  8. joe16113

    joe16113 Newbie

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    I am having an issue with my built in webcam on my toshiba satellite a305-s6905. it was working one day and the next it won't work. can you help? I have tried everything I can think of doing.
     
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