TONGFANG GK5CN5Z / GK5CN6Z / GK5CQ7Z / GK5CP0Z

Hi, yes I've a GK5CN6Z. How/where can I read the Embedded Controller version? My chassis is a completely pcspecialist chassis but I purchased it from a third reseller who purchase from pcs and just install the os. So therefore when it boots up there is the logo of AMI and the only information about bios is 1.02 version (unless I miss something else). thanks!

 

You enter the BIOS (F2) and the 1st screen tells you all.

 

Really ? You have a AMI "branded" boot logo and not the one from PCS ? Could you ask your provider to send you the BIOS ?

 

He probably has "Fast Boot" disabled. This shows the AMI logo and shows some text messages.

 

EC version 1.37.09

The provider hasn't the bios, pcs sent him a chassis with the bios pcs uses (AMI) but without pcs logo. Is the same bios I suppose unless pcs "branded" it with their own logo.

I don't know what is fast boot (maybe you mean the win 10 option). There aren't text messages, just a normal boot with AMI logo

 

It's a BIOS options. 1.37.09 tells you where the problem is and the cure. See page 109 for EC 1.38.09.

Be very careful as you obviously are, right now, out of your league for something like executing a BIOS/EC upgrade and recovering for a failure (sometimes they happen)

But 1.02/1.37.09 is something very smelly. You probably want to ask if they provided you with a refurbished unit, which therefore belonged to someone who played with things, which weren't undone before passing the unit on to you.

 

I found this post, seems I have an XMG EC with a pcspecialist BIOS. The reseller whom I purchased is a good guy, he purchased 3-4 tong chassis for his shop, installed the os, and sold those chassis to his customers. Than I dont'know what pcspecialist did. Officially they don't change the bios that come directly from Tongfang. We all have the same chassis but there are tons of software variants and tongfang doesn't release an official download upgrade, I think they should, just my opinion.. Thanks Paska Houso for support, do you think I sould flash bios up to 1.09 ?

But than I read this post. I have the same issue.. no setting control for the led bar on the gaming center (that is pcs 1.2.2.1). So even this 1.09/1.38.09 has some issues I suppose

 

You are reading the post from someone who experiments with a ControlCenter which is not even meant for your model 2.xx is for the RTX variants, but people use because it seems to work. Your suppositions are worth nothing because you don't have the package installed.

Use the package from XMG directly: https://www.mysn.de/driver/1_XMG/XMG_NEO_15_XNE15M18/BIOS/

(open the german readme and download the UEFI files from point 1. You probably want to use google translate for the file, it will give you a good idea as to what to do, and follow the instructions to the letter)

Tongfang hasn't sold you anything, it seems difficult how they are bound to offer you anything. Your reseller is the one who has to provide you with BIOS/EC packages. If the reseller swears it is a PCSpecialist, go for its packages. But as stated: you can choose any other package, but use combinations that come from the same reseller.

 

if I update the bios can I return to the previous one ?

 

Yes, again it's explained here.
You can downgrade the BIOS but NOT THE EC.