Tobii eye tracker cable coming loose...anyone else?

Discussion in '2015+ Alienware 13 / 15 / 17' started by MogRules, Jun 26, 2017.

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  1. MogRules

    MogRules Notebook Deity

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    As the title says twice now my Tobii cable has come loose and the eye tracker needless to say stops working. I re-seat the cable and all is well again but I can't figure out why it's coming loose. There appears to be plenty of slack so I don't think it's being tugged on when the screen opens and closes. If I had to guess I would say either I am not locking it down as tight as it needs to be , or the connector just isn't holding it as well as it should be. Either way it isn't a major issue and it requires all of a two minutes to fix, just more of an irritating and through I would see if anyone else had experienced this.
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