The Ongoing Disasters of the EPIC Games Store

Discussion in 'Gaming (Software and Graphics Cards)' started by hmscott, Feb 3, 2019.

  1. Vistar Shook

    Vistar Shook Notebook Deity

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    NBR is strict in regards of this topic, just thought it was relevant in this particular case. Independent if copy protection actually affects performance or if it indeed helps sales in the first weeks or months before it is cracked, there are some developers that have made it a point to show that what matters is releasing good games and offering continual support, such as CD projekt among others. Since CPY was brought up here....I think in this particular case, whatever damage or not that piracy actually causes to sales in general, this crack might be more impactful on sales due to their recent decision to make the game an epic exclusive at the last moment, despite months of steam exposure.
     
    Last edited: Feb 20, 2019
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  2. NuclearLizard

    NuclearLizard Notebook Deity

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    Yea, it's definitely going to be interesting on how this plays out. Personally I hope it works out for them but hopefully they keep in mind a lot of us won't go for those shenanigans twice.

    Sent from my LM-Q710.FGN using Tapatalk
     
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  3. hmscott

    hmscott Notebook Nobel Laureate

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    Epic’s war with Steam means gamers in China can’t play Metro Exodus
    Fortnite maker’s new games store is causing a stir
    Josh Ye Published 2 days ago
    https://www.abacusnews.com/digital-...-china-cant-play-metro-exodus/article/3000866

    "Just weeks before launching the hugely-awaited Metro Exodus, a surprise announcement sparked the anger of gamers around the world.

    The developers announced that the PC game would become exclusive to the Epic Games Store, a new challenger to the dominance of Steam. Gamers were furious about having to access a separate platform to access their games.

    But in China, the move from Steam to Epic means more than just inconvenience. It means the game isn’t available at all -- in the world’s biggest gaming market.
    ...
    In the meantime, gamers in China still can’t play Metro Exodus. And the developer’s apology isn’t doing it for them.

    We're sorry to confirm that the Epic Games Store is currently unavailable in China, and we apologize to our fans in China who are unable to purchase Metro Exodus as a result. — Metro Exodus (@MetroVideoGame) February 15, 2019

    As one forum poster pointed out: “Hi there. You’re apologizing from Twitter, which is also inaccessible from China.”"

    Epic Games needs to improve its security and support systems
    Damien Mason 1 day ago
    https://www.kitguru.net/gaming/dami...-to-improve-its-security-and-support-systems/

    "At the end of last year, cyber security specialists at Sixgill told KitGuru that Epic Games’ lack of security was allowing criminals to pinch Fortnite accounts and effectively launder money. Despite catering to an entire store now, it seems as though the company is still lacking in this area as affected players continue to come forward.

    Redditor andro-bourne took to the PC Gaming subreddit to share their story of a hacked Fortnite: Save the World account, seeing $205 siphoned from their attached credit card in May, 2018. After retrieving the account through the usual password recovery system and removing payment details, their attempts to rectify the situation with Epic Games was met with silence.

    After three days of no response, andro-bourne issued a chargeback with their bank. Epic Games immediately responded following this, permanently disabling the account in order to “protect” the user with no means of recovery or reactivation. This rubs salt in the wound, given that the user was dealing with the paid Save the World version of Fortnite rather than its free-to-play Battle Royale counterpart, but even the latter would see many microtransactions lost if it were the alternative.

    Overall, this highlights fundamental flaws within Epic Games current system. While it has introduced improvements since mid-2018 such as two-factor authentication (2FA), its support seems almost non-existent. Users can interact with the company via the ticket submission system, which was largely ignored in this case, via email or its web contact. This certainly draws attention to the Store’s lack of features, particularly the absence of its own forums.

    This should have been a priority case when dealing with the security of a user’s details and funds on their account. There should also have been alternative measures implemented before the automatic shutdown, especially when the user has already done most of the legwork in retrieving the account, removing the credit card and highlighting the specific payments. Users should not be made to feel like they will indefinitely lose their account when trying to retrieve their stolen money.

    KitGuru Says: Hopefully Epic listens to stories like these and begins to bolster security. In the meantime, everyone using the store should activate 2FA and do their best not to keep credit card details saved to the system. Have you been affected by Epic Games’ security or support?"

    Why I will never use Epic Launcher
    submitted 1 day ago * by andro-bourne 2401 comments
    https://www.reddit.com/r/pcgaming/comments/asbep8/why_i_will_never_use_epic_launcher/?sort=new

    smcgarvey 1 point 10 hours ago
    "They did this to me over Christmas. Had to borrow money to buy presents because my bank account was drained and Epic dragged their feet. I even had 2FA on."

    TiffyMissWiffy 1 point 11 hours ago
    "My account got hacked too before 2-auth was added, thankfully I have no cc info saved but they changed my username to something like xhotsaucex, which I could not change as you can only do a name change every 90 days..."

    jkrude 1 point 17 hours ago
    "I had to restart my Sims game four times because every time Epic Launcher was updated it erased all of my save data. It ruined the Sims 4 for me and I haven't played more than a few hours after the last time it reset. I went back to Steam to play Sims 3. Anyone who's used Epic knows it's ****."

    slimegodmillionaire 2 points 18 hours ago
    "Lol epic only responded because this post gained traction and was golded. They can **** off. Thankfully you got your account back, but like you said if you went through normal channels you probably wouldn't have."

    andro-bourne[S] 1 point 13 hours ago
    "Yep correct. I never got a response from when I started the ticket until I made this post. Only response I received was a bot stating my account was perma ban. That is what I'm trying to explain here is its not really about the ban of my account. its about personal info, security and funds and what it took to get them to even look into the issue was down straight sad."
     
    Last edited: Feb 21, 2019
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  4. NuclearLizard

    NuclearLizard Notebook Deity

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    So they are doing the same thing as EA did with origin accounts. If you went to your payment processor to recover the funds they would seize your account and lock it indefinitely even some times deleting it.

    Sent from my LM-Q710.FGN using Tapatalk
     
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  5. hmscott

    hmscott Notebook Nobel Laureate

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    Maybe Tencent can bring over some of these rules to impose strict control and organization to the Epic Game Store? Maybe Tencent will stop blocking Epic in China if it "makes good" on the new rules? :D

    Tencent imposes new regulations on streamers in China

    The rules are intended to foster a "healthier environment" and ensure that everybody complies with the law.
    By Andy Chalk 2 days ago
    https://www.pcgamer.com/tencent-imposes-new-regulations-on-streamers-in-china/

    "Chinese gaming giant Tencent has implemented a number of new rules to govern the conduct of streamers playing its games online. According to a report by Asian games market intelligence firm Niko Partners, the rules were prompted by heightened supervision of livestreamers by the Chinese government over the past year.

    The company listed 12 "values" that it expects its streamers to abide by, prohibiting the following:
    • Violation of China’s social values involving sensitive topics such as politics, ethnicity and religion
    • Promoting or publishing content that violates China’s social values, including but not limited to pornography, gambling, terrorism
    • Behavior that damages the Tencent Games brand directly or indirectly
    • Distributing false information to other users through any means
    • Engaging in vulgar or indecent information
    • Distributing or promoting game cheat software or virus software
    • Promoting excessive violence in game or in the real world
    • Infringing on the privacy of other users or revealing other users information without permission
    • Failure to abide by rules of the contract signed with third parties (streaming platforms)
    • Infringing the copyright of game makers or other content creators
    • Causing disputes or adverse social impact
    • Other actions that do not comply with current laws, ethics and game regulations
    "We note that China’s regulators have been pushing for a healthier environment in both the games industry and live streaming industry more strongly recently," Niko Partners said. "A number of live streaming sites and streamers have been banned in the past for hosting questionable content. There have also been regulations that prohibit the streaming of games that are not approved for sale in China."

    The rules are wide-ranging and in some instances, like "causing disputes or adverse social impact," extremely vague. However, Niko Partners analyst Daniel Ahmad confirmed on Twitter that they will only apply to Chinese streamers.

    "There is a natural copyright relationship between gaming contents and live streaming platforms," Tencent said in a message posted to Chinese social media site Weibo (via The Esports Observer). "Tencent, as a gaming streaming platform leader and game publisher, has the responsibility to promote the standardization and authorization of streaming contents in the industry."

    Streamers who fail to adhere to the guidelines may be barred from streaming Tencent games in the future, and there are potentially serious repercussions beyond that..."

    48% Owners of Epic, Tencent, imposes new regulations on streamers in China
    submitted 1 day ago by mooo25
    https://www.reddit.com/r/pcgaming/comments/asowor/48_owners_of_epic_tencent_imposes_new_regulations/

    Berserker66666 121 points 1 day ago
    "Not even surprised. Tencent, co-operating with the Chinese government is in the habit of mass censoring and subsequent persecuting of Chinese people of anyone who says anything...ANYTHING "unfavorable" towards them.

    [...added titles and quotes...]

    China's WeChat Is a Censorship Juggernaut
    http://fortune.com/2017/04/14/china-wechat-tencent-censorship-709-crackdown/ "

    "Researchers tested censorship using terms related to the imprisonment of 250 human rights lawyers and workers starting in the summer of 2015. The episode earned the moniker “709 crackdown” for the first disappearances of two lawyers on July 9th, 2015. The topic has since gained attention inside and outside the country as the biggest crackdown on human rights workers since just after the Tiananmen Square massacre. In January, one lawyer’s description of his treatment was made public. “I’m going to torture you until you go insane,” human rights lawyer Xie Yang said one of his interrogators told him."

    China’s Tech Giants Have a Second Job: Helping Beijing Spy on Its People
    Tencent and Alibaba are among the firms that assist authorities in hunting down criminal suspects, silencing dissent and creating surveillance cities
    https://www.wsj.com/articles/chinas...ping-the-government-see-everything-1512056284

    CC_Keyes 265 points 1 day ago
    "The company listed 12 "values" that it expects its streamers to abide by, prohibiting the following:

    Behavior that damages the Tencent Games brand directly or indirectly


    Isn't that literal censorship? That's like Reddit introducing a rule saying you're not allowed to make negative comments about Reddit."

    China Wants Reddit, and So Much More | US China | China Uncensored
    China Uncensored
    Premiered Feb 13, 2019
    Chinese state-backed company Tencent is leading a venture funding round that makes Reddit, the self-styled “front page of the internet,” worth over 3 billion dollars, and Reddit users are furious.
     
    Last edited: Feb 22, 2019
  6. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Society's lowest common denominators always ruin things for everyone else. It applies to everything in life, but technology is one of the places where it is readily obvious. The other areas areas in life where it is immediately obvious are not open for discussion because they are not technology related. BGA garbage... MaxQ trash... thin and light space heaters... DRM... Office as a subscription... Windows as a service... UWP app garbage... a bottomless pit of filth, and all of it tied in one way or another to greed or stupidity, or a combination thereof.

    On another note, I sold one of my leftover Clevo parts on eBay and used the money to get Metro Exodus today. So, kind of got it for free instead of having to wait for the price to fall to $20 like I usually do. So, now I have one game title in the Epic Games client. Woopty-doo. I'll probably buy it again on Steam for less than $20 later on and forget that I already own in on Epic.
     
    Last edited: Feb 21, 2019
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  7. hmscott

    hmscott Notebook Nobel Laureate

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    The Epic Store is different: Why exclusives should worry you
    Overlord Gaming
    Published on Feb 22, 2019
    The Epic Store is setting disturbing trends with their shady terms of service that give them all rights to your content while leaving you liable for their actions.


    The Epic Monopoly - How Epic Store Exclusives are bringing console wars to PC
    Overlord Gaming
    Published on Feb 16, 2019
    Epic's unprecedented move to make as many games exclusive to their store. This comprehensive analysis examines all games that have become Epic exclusives, exploring why their studios restricted their customer's choices to just one.
     
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  8. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    I have a few hours under my belt now and I agree... as smooth as glass and truly gorgeous with RTX, DLSS, Hairworks, Tessellation and Ultra settings. Running at 2560x1440, G-stink disabled, I am seeing over 100 FPS (almost never below 90 FPS) on average with the 7960X at 4.8GHz and the 2080 Ti running stock. This is a real masterpiece as far as I am concerned. No hiccups at this point that I can see.

    As documented by Steve @ GamersNexus, the Metro Exodus benchmark results are consistently well below actual gameplay (seems to be more graphically demanding than typical gameplay). Yet, I am still getting really excellent results from the benchmark as well. The benchmark seems to be roughly 20% lower average FPS than what I see while playing. The lowest framerate in the benchmark is at the end, where you move outside from the burning building to all of the grass, trees and leaf debris blowing in the wind and the buck running across the screen.

    upload_2019-2-22_23-41-26.png
     
    Last edited: Feb 23, 2019
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  9. hfm

    hfm Notebook Prophet

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    There's a lot of metrics that say a game sells a rather large percentage of it's copies in the week or two on release. 5 days was probably enough to get some fence sitters to pony up.
     
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  10. rinneh

    rinneh Notebook Prophet

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    I was looking forward to this game but i refuse to install the epic game store. Will wait for the steam version a year later.

    Very anti consumer the exclusivity on epoc platforms.
     
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