The Official MSI GT62VR Owners and Discussions Lounge

Discussion in 'MSI Reviews & Owners' Lounges' started by Talon, Jul 14, 2016.

  1. ethanle

    ethanle Newbie

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    I searched the problem online and found several posts with same issue. Can this be considered deficit? . trying to contact msi and get RMA. I am really disappointed about a $1699 laptop get into such issue.
     
  2. plee82

    plee82 Notebook Consultant

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    Uh.. how do you recover the recovery partition used by msi? Does MSI provide an ISO to fully recover your laptop to factory partitions?


    Sent from my iPhone using Tapatalk
     
  3. Falkentyne

    Falkentyne Notebook Evangelist

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    Doesn't the cooler boost button work?

    Unplug the laptop, flip it over, press the pin hole for 30 seconds and fans will work again.
     
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  4. encheels

    encheels Notebook Consultant

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    You are supposed to create recovery USB or DVDs on your own when you recieve the notebook.then make image of such usb on your desktop to stay safe and you can play with partitions.
    Our use acronis to make hdd images.. though it seems to be too late for you yet.
     
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  5. plee82

    plee82 Notebook Consultant

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    Ugh I guess I will never go back with the stock partitions lol.
     
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  6. hmscott

    hmscott Notebook Nobel Laureate

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    Yes, and it's called MSI BurnRecovery, you supply a 32GB USB 3.0 flash drive, I'd get a fast one, and it turns it into a bootable recovery restore drive that will reformat all of your internal storage and restore the OS and recovery partition.

    That popup when you first turned on your laptop to remind you to use MSI BurnRecovery to create a bootable recovery flash drive was there for a reason :)
     
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  7. plee82

    plee82 Notebook Consultant

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    Just opened the laptop to check inside. Getting the gelid tomorrow. Is it just me though or I do not need to unscrew every screw in this laptop to remove the cover?
     
  8. Frib

    Frib Newbie

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    Hi all,
    Got my MSI GT62VR 7RE Dominator Pro in May 2017.
    2 weeks ago one fan stopped working.
    Yesterday second fan stopped working.
    After realizing that temperatures are very high, I installed MSI Dragon center and MSI Afterburn. All fans (GPU and CPU) are stopped at 0 rpm. WTF?!

    I tried everything:
    1- pressed the pin in the back on the laptop (I don't even know what is it for) for 30sec.
    2- installed latest versions of BIOS (E16L2IMS.308) and EC (16L2EMS1.107)
    3- Clean install of Windows 10 Pro 64
    4- Reinstall Dragon Center. Tried to select and edit all the profiles. I press the Cool Boost buton and nothing happens, except for the button's led that turn on.

    Still fans don't work. Which means I have to write this message and turn the laptop off now as it starts to burn my hands.

    Please let me know if you somehow found a way to fix this. I really want to avoid send it to warranty and wait 1 month to have it back, I really need it for work at the moment!

    Damn MSI !
    "Cooling in MSI is awesome", they told me.

    Thank in advance,
    Best regards.
     
  9. plee82

    plee82 Notebook Consultant

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    Contact MSI, I know they send fan replacements under warranty. Replacing them is very easy.
     
  10. Frib

    Frib Newbie

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    Thank you for your answer...but...
    Both CPU fans? What about the GPU fan?
    And I cannot open my laptop, otherwise I will lose the store warranty, right?
     
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