The HP Laptop Out-Of-The-Box Guide 2.0 for Windows 7

Discussion in 'HP' started by timtravel42, Nov 7, 2009.

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Did this guide help you?

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  1. oblio98

    oblio98 Notebook Consultant

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    Mr. Fox,

    Thanks for your detailed and very well laid out reply. I appreciate it a lot. However, I actually solved my issue before I got your reply, so I will list what I did here in case others find themselves in the same boat.

    I went crazy trying everything, including installing the Windows Install Cleaning Utility to remove the ATI drivers, and nothing worked. Everytime I uninstalled the 6770 from the device manager, windows reinstalled it's driver upon reboot, and then I could not install my downloaded driver.

    So, I somehow stumbled on a solution that worked as follows:

    a) Browse to the ATI directory created by running the install package.
    b) Look for a folder called Apps
    c) There will be a slew of subfolders off of 'Apps'. Browse each one, one at a time, starting with CCC or CCC2.
    d) In each folder there will be a file with an 'msi' extension. Right click each one and select INSTALL. You will watch every one of these suckers install right before your eyes! :)
    e) If you are presented with a choice of a 32 or 64 subdirectory, choose the one that matches your OS.
    f) This is a real hard slam way to install this stuff, but when you're done, and you reboot, you will be all set.

    Make sure you do every directory and every subdirectory.
     
  2. Mr. Fox

    Mr. Fox Undefiled BGA-Hating Elitist

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    oblio98 - I'm so glad you got it sorted. These kinds of issues can sometimes be maddening to resolved. I have used your workaround before and it does work. There were a number of Alienware M17x R2 owners that posted that method. The best approach to updating video drivers, including NVIDIA but most especially AMD/ATI is to totally wipe out everything as I posted. AMD Catalyst Install Manager does a poor job of uninstalling and CCC often fails to install or run when updating to a new Catalyst package if there are any traces of the old version. Have a great weekend.
     
  3. gu1t4r5tud

    gu1t4r5tud Notebook Geek

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    Mr. Fox,

    Once again, the problem has returned.
    svchost.exe *32 is back to haunt me.
    It's been about a month since the problem ended but now it's back and I don't know how to fix it.
    I tried reinstalling ATI graphics drivers to older versions with no success.
    It would be appreciated if you could look into this issue one more time.
    Thank you.
     
  4. oblio98

    oblio98 Notebook Consultant

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    On last response to this all, for those who stumble into this problem. I finally got my replacement SSD from Newegg, so I did the whole thing over again. This time, I did not activate my WiFi until AFTER I loaded the Video Drivers. This prevented Windows Update from installing the AMD drivers it thought I needed. Doing it this way, it worked perfectly. So, to wrap this up:

    IF YOU DO A CLEAN INSTALL for a dv7 with dual graphics, DO NOT GO ONLINE until you load the graphics drivers (you previously downloaded in preparation of the clean install)

    This way, Windows cannot automatically install drivers, which will screw you up going forward. Install the AMD drivers first, and the Intel graphics drivers will automatically install on their own.
     
  5. Benito3000

    Benito3000 Notebook Enthusiast

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    Hi everyone, I don't know if people are still checking this thread, but some help would be much appreciated!

    First off great guide- I did a clean install, following all the steps (and using some outside information). I've never done anything like this before and it went very smoothly.

    Now I have my squeaky clean Envy 14 with absolutely nothing on it- I also have the recovery disks and backed-up swsetup. This is where my problems started...

    I didn't know which drivers to install from the swsetup! I realise that this guide was generic and applies to multiple hp laptops, but there are certain things which I want back (eg beats audio software etc) that I don't know how to obtain. The swsetup isnt very clear and it's hard to know which folders correspond to which components.

    So far, I spent about two hours getting the wireless up and running. Then had to sift around a bit more to find the ati drivers. Now there are a few things that I know are still missing, such as audio drivers/software and perhaps things that I need that I am not even aware of...

    Is there a guide for reinstalling all necessary drivers? I feel like I got to a certain part in your guide and then simply got lost...

    Just to reiterate, your guide was excellent and I hope this doesnt come across as if I am complaining, I just feel slightly lost!
     
  6. Mr. Fox

    Mr. Fox Undefiled BGA-Hating Elitist

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    Benito3000 - rather than trying to sort out the stuff in your SWSETUP folder (which does not have clearly labeled sub-folders), it would probably be easier and faster to just go to the HP Support web site and download/install new drivers from there.
     
  7. sanjie

    sanjie Notebook Evangelist

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    guys what's the worst case scenario when doing this clean installation?
     
  8. stringer7

    stringer7 Newbie

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    Worst case = a few hours in the company of the hp recovery discs you made before starting
     
  9. stringer7

    stringer7 Newbie

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    Followed this with no problems, now running clean install 7 home premium sp1 with blackviper tweaks :cool:
    Tip: I downloaded all current drivers from hp site to usb and have not needed to touch swsetup; restored only the following drivers for full functionality seen in device manager:
    • IDT audio
    • Intel chipset installation
    • USB 3.0 host
    • AMD graphics
    • Synaptics touchpad
    • Atheros LAN
    • Intel PROset
    Oddly, I could not get AMD to install until after I had run windows update a few times, other posts contradict this.
     
  10. VAIO-II

    VAIO-II Notebook Enthusiast

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    Hello,

    I've just recently got my HP EliteBook 8560P.

    I'm trying to follow this guide but I'm stuck on step one : 1. CREATE HP RECOVERY DISCS

    I can't find "CREATE HP RECOVERY DISCS" anywhere on my system plus my HP Assist crashes all the time upon Windows startup.

    What I do have is "Set up backup" from Windows Action Centre, however that gives me the HP_RECOVER & HP_TOOLS drive which are in 15.86 & 4.99 GB each respectively - I'm sure that's not what I'm suppose to back up.

    Your help would be greatly appreciated as I want to get tweaking the system (even though I've began implementing BlackViper's list and my own registry changes).

    Thanks
     
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