1. You may have noticed things look a little different around here - we've switched to a new platform (XenForo) and have some new forum styles and features. This how-to guide will help you find your way around. If you find anything that looks strange, post it in this thread.

TapaTalk Tips and Support

Discussion in 'Site Suggestions, Help and Announcements' started by Cleonard, Nov 18, 2011.

  1. Cleonard

    Cleonard Notebook Consultant

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    Do you have questions about TapaTalk? How to make the best use of it? Are you encountering technical difficulties? Talk about it here!
     
  2. Ryan

    Ryan NBR Moderator Moderator

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    Hi Cleonard, when I try to access the marketplace,

    it always opens up in a separate Safari window.

    Is this intended or a glitch?
     
  3. Cleonard

    Cleonard Notebook Consultant

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    Our programmers are looking into that. The marketplace code is not native to the NBR site, so TapaTalk doesn't recognize it.
     
  4. Ryan

    Ryan NBR Moderator Moderator

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    Thanks for the fast reply.

    I thought it may have been a security procedure for the marketplace or something... :D

    Other than that everything looks good so far!
     
  5. NotEnoughMinerals

    NotEnoughMinerals Notebook Deity

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    I'm getting the same behavior on Android, just to report.
     
  6. TheMatrixHacker

    TheMatrixHacker Notebook Evangelist

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    I have the windows phone 7. I cant seem to find it. Is there a release for this OS ?
     
  7. Cleonard

    Cleonard Notebook Consultant

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    Unfortunately, no TapaTalk is not available for Windows 7 phones:

    Tapatalk for Windows Phone - Tapatalk Community Forum

    There is a 3rd party app called BoardExpress, but NBR is not enabled for it - and likely won't be.
     
  8. TheMatrixHacker

    TheMatrixHacker Notebook Evangelist

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    Thanks. Kind of a bummer. I will not be buying another phone anytime soon. Yes I tried boardexpress but couldnt finr NBR.
     
  9. longhornboy

    longhornboy Notebook Guru

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    I'm trying to read the forums on an iPhone and seem to get a message about using TapaTalk with every second or third click as I navigate through the forums.

    Is it possible to suppress this message? I don't mind seeing it once or twice per visit, but seeing it every second or third page seems excessive...
     
  10. Cleonard

    Cleonard Notebook Consultant

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    Hmm, I haven't come across that problem. I'll do some research on that. What phone and OS are you using?
     
  11. longhornboy

    longhornboy Notebook Guru

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    iPhone 4 and iOS 5. Thanks for looking into this.
     
  12. Cleonard

    Cleonard Notebook Consultant

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    Same phone and OS I'm using.
     
  13. longhornboy

    longhornboy Notebook Guru

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    ...and you're not seeing a popup on every second or third page view when you navigating the forums on your iPhone? How frequently are you seeing them?
     
  14. flipfire

    flipfire Moderately Boss Super Moderator

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    Cookies or cache might be getting deleted.
     
  15. Cleonard

    Cleonard Notebook Consultant

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    No, I'm not. Is anyone else having this problem?
     
  16. Shemmy

    Shemmy Notebook Consultant

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    I use boardexpress pro on my Focus. Look for "notebookreview" (all one word). That should find it.



    Sent from my SGH-i917 using Board Express
     
  17. saturnotaku

    saturnotaku Notebook Prophet

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    Just tried it on my iPhone--no problem here.
     
  18. Cleonard

    Cleonard Notebook Consultant

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    The popup is written into the installed code on the forum. It is supposed to show up only once, but a cursory review of the subject shows that users on other forums find it a bit more aggressive. That only one user on our site is reporting it as a problem makes me think there is another issue at work, although I don't know what. If I hear from a few more folks that it is a problem I'll get our programmers on it to strip out the offending code.

    How do I turn-off annoying pop-up? - Tapatalk Community Forum
     
  19. mporange

    mporange Notebook Guru

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    When I try to use TapaTalk's search function, I get the error:

    "Unexpected Error Occured. Please email us at admin@tapatalk.com if this problem persists."

    I have sent an email to that address, but I thought I'd also mention it here.

    iPhone 4, iOS 5.0.1
     
  20. brian5

    brian5 Notebook Evangelist

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    I'm getting exactly the same thing. It is so annoying!

    [iPhone 4S]
     
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