SX2 bios upgrade file blocked by Norton Antivirus

Discussion in 'Panasonic' started by Randysea, Feb 10, 2018.

  1. Randysea

    Randysea Notebook Enthusiast

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    I just learned from an unrelated forum about the late 2016 bios upgrade. I then downloaded bios_sx21w_r160203.exe directly from Panasonic. This exe file should extract the actual files to upgrade the bios. When I tried to run it just to extract the files, Norton didn't just warn me, it immediately deleted the original file. Here is part of the message:

    Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe
    ____________________________
    bios_sx21w_r160203.exe Threat name: WS.Reputation.1​

    I have not been having problems with my SX2 and couldn't find release notes on this upgrade. I guess I could just skip it, though bios upgrades are rare and usually there is some good reason for them.

    Anyone know about this?
     
  2. toughasnails

    toughasnails Toughbook Moderator Moderator

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    Something I learned a long time ago is you always disable any antivirus you have installed when upgrading your bios. At one time Panasonic always noted this.
     
    Shawn likes this.
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