Spare parts for CLEVO W370ET?

Discussion in 'Sager and Clevo' started by coldpumpkin, Jun 14, 2018.

  1. coldpumpkin

    coldpumpkin Newbie

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    Does anyone know where I can get spare parts for CLEVO W370ET? I'm located in Europe.

    I specifically need the top cover (behind LCD) and the main cover (the one with keyboard etc).
     
  2. Danishblunt

    Danishblunt Notebook Virtuoso

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    Write an email to clevo center germany or UK.
     
  3. coldpumpkin

    coldpumpkin Newbie

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    You mean to a reseller?
     
  4. Danishblunt

    Danishblunt Notebook Virtuoso

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  5. coldpumpkin

    coldpumpkin Newbie

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  6. Prostar Computer

    Prostar Computer Company Representative

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    Golden Star service centers don't usually work with end-users directly, but it's worth a shot.

    You can try independent sellers (eBay, Aliexpress, etc.) for parts or complete systems being sold for parts, might have more luck there.
     
  7. Danishblunt

    Danishblunt Notebook Virtuoso

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    Both UK and Germany clevo center were willing to give me a deal on a mainboard. So they do work with normal users.
     
  8. XMG

    XMG Company Representative

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    http://www.clevo.com.tw/clevo_contact.asp?lang=en

    All the service centers are here. As @Danishblunt says, the UK and DE ones will definitely sell direct to members of the public, but you need to be specific about what parts you need. You're after an a-cover and c-cover, but sometimes if you don't specify that you need the fingerpring reader of touchpad for example they'll send you a c-cover without touchpad. Best to check the service manual and check the exact part numbers to be on the safe side. The service centers will also generally do the repair for you if you need.
     
  9. Danishblunt

    Danishblunt Notebook Virtuoso

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    Can confirm this, they are very clear about wanting partnumbers etc. They will likely ask you to provide it.
     
  10. coldpumpkin

    coldpumpkin Newbie

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    Yes, goldenstar DE said they no longer have parts for my model. I'll try with the UK one. Thanks all for the help.
     
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