Sound blaster error

Discussion in 'Sager and Clevo' started by opayaa, Mar 12, 2018.

  1. Prostar Computer

    Prostar Computer Company Representative

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    You can try rolling back to version 6.0.1.6898 for the Realtek driver.

    Which version of Sound Blaster do you currently have?
     
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  2. opayaa

    opayaa Notebook Enthusiast

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    I will try this tomorrow. I have the latest version, 1.00.18.
     
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  3. opayaa

    opayaa Notebook Enthusiast

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    I just reinstalled the realtek driver and everything is working fine now, i can open and use SB with no problems.

    Thank you guys for ur time.
     
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Thanks for confirming :)
     
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  5. opayaa

    opayaa Notebook Enthusiast

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    Hello again.

    Yesterday i was facing the same problem and i could fix SB error with a driver update for Realtek, but the sound on headphones keeps really weird with echo and i think right headphone is louder. Also my Playback tab is different since last time i had this problem, now i have that "2nd output" and there's no sound at all if i choose Realtek Digital Output. https://imgur.com/a/V8hQgBD
    I tried 3 different Realtek drivers but the problem is still there.

    Appreciate any help, thank you.
     
  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Try clearing off any audio effects.
     
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  7. opayaa

    opayaa Notebook Enthusiast

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    Nothing, still the same.
     
  8. Chastity

    Chastity Company Representative

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    Coming in late to this party....

    That error occurs when the Realtek driver you have installed isn't enabled to support the SBX Connect software. You either need to use the OEM drivers from Clevo, or use J95's packages for Clevo machines.

    http://www.clevo.com/en/e-services/download/ftpOut.asp?Lmodel=P6xxHS&ltype=9&submit=+GO+

    Here you will see all the releases for the P650 series. Audio_180122.zip v6.0.1.8279 is the latest release. 04_SBX.zip is also available there if you wish to reinstall the SB software.
     
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  9. opayaa

    opayaa Notebook Enthusiast

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    Thank you for ur help.

    Im trying to download this audio driver but EUR and USA links are broken and im downloading from Asia server at 5kb/s. Can u provide me another direct link if possible? Otherwise it will take hours and hours.
     
  10. Chastity

    Chastity Company Representative

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    KY_BULLET likes this.
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