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Sony Vaio Z 128GB SSD Raid 0 Failing frequently

Discussion in 'Sony' started by morphin1, Aug 13, 2010.

  1. morphin1

    morphin1 Notebook Enthusiast

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    Hi,
    The raid keeps failing randomly. I have sent the laptop to the service center to no avail.
    Please help.
     
  2. TofuTurkey

    TofuTurkey Married a Champagne Mango

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    What did the service center people say? Were they able to replicate the problem?
     
  3. morphin1

    morphin1 Notebook Enthusiast

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    After installing the OS on one HDD without restoring the Raid array they are saying they fixed it :)
     
  4. TofuTurkey

    TofuTurkey Married a Champagne Mango

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    Are you able to show them that the failing SSD is still failing? I would call them again, though based on recent posts about Sony Service, I think you have a rough road ahead...
     
  5. arth1

    arth1 a҉r҉t҉h

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    Contact Sony and ask for a customer advocate, cause that's ridiculous.
    It shows that the repair centre that Sony uses doesn't follow the restore procedures for the Sony model in question, but makes an incorrect guess based on past experience. That incompetence cost you half your HD capacity, but the cost to Sony might be much higher in the long run.
     
  6. ngvuanh

    ngvuanh Notebook Deity

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    RAID is software raid using Intel Matrix to control it. There is one version of RAID software (v8.9) will fail raid array frequently.
    You may go to intel site to download latest version of Intel Rapid Storage to see if it fixs the problem.
     
  7. motomeup

    motomeup Newbie

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    I had the same problem. The tech support reps had tons of solutions but none actually fixed my problem. They went from fiddling with the system restoring to fiddling with the BIOS. I ended up just sending it in to get repaired. It's been 2 weeks and they're still working with it. According to the online status they shipped in some sort of part and now the technician is installing it. My raids only failed when I left my computer on over night or idle for long periods of time. It was pretty consistent though.
     
  8. Andrew08

    Andrew08 Notebook Evangelist

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    mine almost fixed by sony except the wei score still at 6.7 not 6.9 because i got the 256(4*64Gb)
     
  9. hxkclan

    hxkclan Notebook Consultant

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    The Z gets installed with Rapid Storage Technology (RST) 9.5 from factory ;-) So i guess it's really an SSD problem from his notebook.
     
  10. morphin1

    morphin1 Notebook Enthusiast

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    Ok,
    So this is the 5th time the raid has failed and am gonna send the lappy in 3rd time.
    Any fix out yet guys?
     

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